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Director leads enterprise client onboarding and migration processes, managing implementation timelines and ensuring smooth transitions onto the FMG platform.
We help Financial Professionals build and grow their business in a variety of different ways. With over 40,000 clients benefiting from our innovative solutions, we are dedicated to transforming their marketing efforts into growth engines. FMG is the leading all-in-one digital marketing platform empowering financial advisors, insurance agents, and enterprises with scalable and compliant marketing solutions designed to drive organic growth.
Consistently ranked #1 in market share and customer satisfaction in the T3 Software Survey Report, FMG helps clients stay ahead of evolving trends and effectively implement marketing best practices. Through an intuitive, centralized platform, FMG enables users to efficiently manage websites, email, texting, social media, events, blogs, videos, and more—all in one place.
At FMG, we have crafted an extraordinary work environment that perfectly balances hard work with an incredible team spirit. Since our inception over a decade ago, we’ve grown into a thriving community of 450+ dedicated employees spread across the globe. Our fast-paced, results-driven culture is matched by our commitment to maintaining a healthy work/life balance, ensuring that our team members feel fulfilled both personally and professionally.
Collaboration and open, thoughtful communication are at the heart of what we do. Our mission is to invest in motivated, successful individuals, supporting them as they excel both inside and outside of the workplace.
We’re building a winning team of A+ players, and we invite you to be a part of this amazing journey. At FMG, you’ll find an environment that champions growth, celebrates achievements, and fosters a sense of belonging. Join us, and let’s create something extraordinary together!
At FMG, we’re serious about being an awesome place to work! We’ve earned the USA Top Workplace award four years running now, and we’re always looking for ways to keep things great—like regularly checking in on our benefits and pay to make sure you’re getting a truly competitive package.
A new role at FMG, the Director of Enterprise Onboarding & Migrations, owns the end-to-end delivery of every enterprise onboarding and every migration FMG runs. This is the single accountable owner for whether an enterprise client is successfully implemented on the platform and whether a book of advisors lands on FMG intact, on time, and compliant. The role breaks into two core responsibilities, onboarding new enterprise clients and running migrations for existing books, and both need to move predictably at real scale.
Onboarding starts when an enterprise client signs with FMG. Hundreds or thousands of advisors then need to be brought onto the platform, and for Customer Delivery, the focus is on website onboarding. The process generally follows a cadence. Sales brings a custom website request, we might create pre-approved design templates, we organize a dedicated team to get these websites onto the FMG platform through a Premium or Essential build, and then launch them. Our team also reports on progress to the Enterprise client along the way, so they feel supported.
Migrations work differently, but the accountability is the same. A migration is the movement of a group of advisor accounts from one home to another, and this role is ultimately responsible for the outcome of every one of them. Generally speaking, when a new type of onboarding shows up, this role figures out what it requires from the team.
Doing both well, and at scale, takes a specific kind of person. You need the executive presence to hold a hard conversation with a client’s senior leadership, the operational rigor to run a thousand-account migration without losing accounts, and enough technical depth to speak with product and engineering. Just as important, you need to think like a product person. The process here is a product. It needs a documented current state, a defined target state, and a sequenced roadmap of changes to get from one to the other, with the reasoning written down so the team can execute the plan.
You are helping create Enterprise Onboarding and Migrations as a real function, with documented process, defensible reporting, and a team structured to scale, while running live client programs. The goal is not to manage enterprise onboarding as it exists today. It is to build what it needs to become.
Enterprise Onboarding Delivery
Migrations
Scoping and Pre-Sale Support
Client Leadership and Escalation
Team Leadership
Reporting and Operating Rhythm
What This Role Does Not Own - Named deliberately, because clarity here protects the role.
FMG is building an AI-first delivery organization, and the Director of Enterprise Onboarding & Migrations is expected to be the internal driver of that shift for this function. That means identifying where AI tools and automation can replace the manual, repetitive work that dominates migrations and onboarding today, building the playbooks and standards that govern their use, and holding the team accountable for meaningful adoption. Migrations in particular are full of high-volume, rules-based, verifiable work, which makes this function one of the highest-leverage places in the company to apply automation.
This goes beyond using AI personally. It means deploying AI at the team level, changing how the work actually gets done, and being able to show the difference in throughput and quality. We are not looking for someone who is curious about AI. We are looking for someone who already thinks in systems and sees AI as the most powerful leverage point in a modern delivery organization.
What You Bring
This role sits at the intersection of enterprise client leadership and high-volume operational delivery. Strength in only one of those will not be enough.
Experience and Background
Skills and Qualifications
At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to inclusion in our employees, services, and products, as well as in the communities in which we live and work.
We are proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact [email protected].
You can find out more about what it’s like to work at FMG, by visiting https://fmgsuite.com/about-us/
Leads operational strategy and execution for OpenAI's Korea region, translating global strategy into regional operations while building scalable processes and ensuring cross-functional accountability.
The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.
We are looking for a Strategy & Operations Lead to lead and scale operational excellence in Korea. Reporting to the General Manager, Korea, this leader will work hand in hand with the General Manager to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.
This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.
This role is based in Seoul, Korea and we use a hybrid model of 3 days in office.
Defining and implementing the Korea operating strategy in alignment with APAC & global objectives and regional priorities.
Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.
Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.
Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.
Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.
Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.
Supporting market entry strategies and operational readiness for Korea
Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.
Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.
Collaborating closely across functions to drive accountability and deliver against regional goals.
Ensuring seamless coordination between global and regional stakeholders.
Acting as a central point of accountability for operational delivery across Korea.
Building, leading, and mentoring a high-performing regional operations team.
Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.
Developing leadership bench strength across key markets and functions.
Significant experience leading regional or international operations in a fast-scaling, complex business environment.
Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.
Experience operating across multiple markets, functions, and business lines, ideally within Korea.
A track record of building scalable operating systems, processes, metrics, and reporting frameworks.
Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.
Excellent business judgment, with a bias toward action and strong accountability for outcomes.
Experience supporting market expansion, operational readiness, and/or regional growth initiatives.
Strong people leadership skills, including experience building and developing high-performing teams.
Comfort operating in ambiguity and creating structure in fast-moving environments.
High integrity, low ego, and a collaborative leadership style.
Strong written and verbal communication skills, with the ability to bring clarity to complex topics.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Hands-on technical leader who manages network infrastructure across on-premises and cloud environments, troubleshoots complex issues, and leads network team members.
Join us in revolutionizing healthcare! We build software that simplifies the process of choosing the right health insurance for individuals. Our solutions help our health plan and government customers with the administration, reporting, and operational requirements of their plans. By tackling the complexities of enrollment, administration, renewal, billing, and more, we enable our customers and partners to concentrate on advancing their core missions.
Our culture is built on collaboration, innovation, and appreciation. We value each employee’s unique talents and contributions and understand that every individual plays a critical role in our mission to transform healthcare. Every day, we celebrate our team’s dedication, creativity, and expertise, which drive us closer to our goals.
At Softheon, our mission is making healthcare more affordable, accessible, and plentiful for every American. Our vision is that everyone can access and choose the healthcare they need.
The Network Manager is a hands-on technical and people leader responsible for managing and maintaining Softheon’s network infrastructure. This role combines day-to-day network engineering and operational responsibilities with team leadership, ensuring the reliability, security, and performance of network systems across on-premises and cloud environments.
The Network Manager will work directly in the network environment, troubleshooting complex issues, implementing network solutions, supporting projects, and identifying opportunities for improvement. This role will lead and develop network team members while partnering with Infrastructure, Security, and other teams to ensure network services meet organizational needs.
Please note that the requirements of this role are beyond the 9am - 6pm scope. It is expected that all leaders are available to the organization when needed.
You Will:
Network Operations & Engineering
Team Leadership & Development
Network Security & Compliance
Projects & Continuous Improvement
V endor & Stakeholder Management
Talent Management
Additional Responsibilities
You Have
Education
Experience
At least 5 years of professional experience in network engineering, network administration, or a related network infrastructure role.
At least 1 year of experience managing, supervising, or leading a technical or network team.
Hands-on experience managing and troubleshooting enterprise network infrastructure across on-premises and cloud environments.
Experience supporting network projects, upgrades, migrations, and infrastructure improvements.
Experience with network monitoring, troubleshooting, and critical incident response.
Required Certifications:
Preferred Certifications
Knowledge
Skills
Attributes
Softheon offers every full-time employee a comprehensive compensation and benefits package including:
· For this position we offer a base pay of $122,000- $140,000 plus equity (when applicable), variable/incentive compensation, and benefits. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as candidate location, qualifications, skill level, and competencies.
· Work from your home company with a one-time home office stipend
· Comprehensive benefits package that includes health, vision and dental coverage for you, your spouse and dependents
· Additional benefits, including a monthly wellness stipend and internet stipend, 401K w/ a match; immediately vested, employee assistance program, disability/life insurance, and parental leave
· 15 days to discretionary PTO based on YOS
· 9 additional paid holidays
· Referral bonuses, discretionary bonus program, spot bonuses and professional development opportunities
*Please note that candidates applying for this position must reside within the United States.
Eligibility to Work in the U.S.: We are unable to sponsor or assist with visa-related processes. Candidates must have valid work authorization to work in the U.S. without any current or future need for employer sponsorship.
Join Softheon, and together, we’ll shape the future of healthcare in America.
Are you ready to make a difference? Join us at Softheon and help revolutionize healthcare for all.
At Softheon, we embrace and celebrate diversity in all its forms as an equal opportunity employer. We strongly believe that employing a diverse workforce is key to our success. Our recruitment and hiring decisions are made solely on the basis of each candidate’s qualifications, experience, and skills. We highly appreciate your dedication to our shared mission of making healthcare more affordable, accessible, and plentiful. Join us in our journey towards continually building a diverse and inclusive workplace, where everyone’s contributions are valued, respected, and celebrated.
Employment with Softheon is at-will, which means either the employee or Softheon may terminate the employment relationship at any time, with or without cause, and with or without notice. Nothing in this job description or in any document or statement shall be construed to constitute a guarantee of employment for a specified period of time.
Leads regional operational strategy and execution for Korea, translating global objectives into local market execution while building scalable processes and driving accountability across functions.
The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.
We are looking for a Strategy & Operations Lead to lead and scale operational excellence in Korea. Reporting to the General Manager, Korea, this leader will work hand in hand with the General Manager to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.
This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.
This role is based in Seoul, Korea and we use a hybrid model of 3 days in office.
Defining and implementing the Korea operating strategy in alignment with APAC & global objectives and regional priorities.
Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.
Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.
Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.
Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.
Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.
Supporting market entry strategies and operational readiness for Korea
Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.
Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.
Collaborating closely across functions to drive accountability and deliver against regional goals.
Ensuring seamless coordination between global and regional stakeholders.
Acting as a central point of accountability for operational delivery across Korea.
Building, leading, and mentoring a high-performing regional operations team.
Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.
Developing leadership bench strength across key markets and functions.
Significant experience leading regional or international operations in a fast-scaling, complex business environment.
Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.
Experience operating across multiple markets, functions, and business lines, ideally within Korea.
A track record of building scalable operating systems, processes, metrics, and reporting frameworks.
Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.
Excellent business judgment, with a bias toward action and strong accountability for outcomes.
Experience supporting market expansion, operational readiness, and/or regional growth initiatives.
Strong people leadership skills, including experience building and developing high-performing teams.
Comfort operating in ambiguity and creating structure in fast-moving environments.
High integrity, low ego, and a collaborative leadership style.
Strong written and verbal communication skills, with the ability to bring clarity to complex topics.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Oversees daily cybersecurity operations, incident response, team performance, and continuous improvement across a managed security services center.
Avertium is a cyber fusion and MXDR leader, delivering comprehensive security and compliance services to mid-market and enterprise customers. Our unique “Assess, Design, Protect” methodology addresses and improves security strategy, reduces attack surface risk, strengthens compliance, and provides continuous threat protection. Avertium maximizes customer security investments and enables customers to focus on growth, innovation, and business outcomes, while assuring that their security infrastructure is resilient and adaptive to evolving threats. That’s why customers trust Avertium to deliver better security, improved compliance, and greater ROI.
The CFC Operations Manager is responsible for driving operational excellence across Avertium’s Cyber Fusion Center (CFC). This leader oversees security operations, threat-informed operations, threat response, escalations, service quality, workforce readiness, and continuous improvement initiatives to ensure customers receive exceptional protection and service outcomes.
The role serves as the primary operational leader for the Cyber Fusion Center, creating alignment across analysis, engineering, threat intelligence while ensuring that operational performance, customer experience, and strategic objectives are achieved. The CFC Operations Manager is a visible customer-facing leader who builds confidence with customers, helps navigate critical situations, and represents Avertium’s operational capabilities with professionalism and credibility.
Lead day-to-day Cyber Fusion Center operations across security analysis, incident response, escalations, threat-informed operations, and supporting engineering functions.
Drive excellence in operational performance, service delivery, customer outcomes, SLA attainment, quality standards, and team execution.
Establish and maintain accountability frameworks for case handling, escalation management, operational governance, and quality assurance.
Protect customers through Avertium’s Threat Informed Operations model by continuously improving detection effectiveness, analyst decision making, response quality, and operational readiness.
Drive continuous improvement initiatives that increase scalability, consistency, efficiency, and customer satisfaction.
Lead workforce readiness, technical training, leadership development, and operational enablement programs.
Take Cyber Fusion Operations to the next level by identifying opportunities to improve processes, technology utilization, automation, reporting, service quality, and organizational effectiveness.
Lead operational reviews, KPI reporting, workload management, backlog oversight, and leadership decision-making cadences.
Manage customer-impacting escalations, operational risks, and high-priority incidents while ensuring timely communication and successful resolution.
Partner closely with Sales, Service Delivery, Product, and Engineering teams to support customer retention, expansion opportunities, customer advocacy, and long-term customer success.
Drive operational maturity initiatives, establish best practices, and create organizational alignment across teams responsible for customer protection and service delivery.
Build organizational capability through workforce planning, leadership development, coaching, succession planning, and performance management.
Serve as Avertium’s operational executive with customers, providing leadership during business reviews, escalations, service discussions, operational planning sessions, and strategic customer engagements.
8+ years of experience in cybersecurity operations, managed security services, incident response, threat detection, or related disciplines.
5+ years of experience leading security operations teams and managers.
Deep understanding of SOC, MDR, and XDR service delivery models.
Experience leading operational excellence, service quality, and customer protection initiatives.
Strong understanding of incident response, threat detection, threat hunting, and threat-informed defense concepts.
Experience managing customer-facing escalations and executive-level customer relationships.
Demonstrated success improving operational performance through process optimization, automation, metrics, and organizational leadership.
Strong analytical, organizational, and decision-making skills.
Ability to communicate effectively with technical teams, executives, and customers.
Experience working cross-functionally with Sales, Service Delivery, Product Management, Engineering, and Executive Leadership.
Proven capability to balance operational execution with strategic leadership.
Bachelor’s degree in Cybersecurity, Information Technology, Business, or equivalent experience preferred.
Industry certifications such as CISSP, GIAC, GCIH, GCIA, ITIL, PMP, or equivalent preferred.
#LI-CS1
In addition to a career in the challenging world of cyber security, Avertium offers competitive salaries, full benefits, unlimited paid time off, participation in 401(k), and opportunities for professional growth and development. We offer the opportunity to work with cutting-edge security technologies in a stimulating work environment.
Avertium provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Leads operations for a digital marketing agency, managing team coordination, processes, and day-to-day organizational functions.
Directs in-house and third-party contact center teams to deliver customer service and meet organizational objectives.
Director leads GTM systems architecture, Salesforce administration, and AI-driven workflow automation while managing a technical team across sales operations.
About Snorkel
At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.
We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco
Snorkel AI’s Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.
This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You’ll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you’ll be a trusted business partner to every team you touch.
Systems Strategy & Architecture
Team Leadership
Data Governance & Process
Automation & AI
This role is hybrid schedule for 3 days a week in our Downtown SF office.
Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.
Salary range(s) for this role
$225,000—$290,000 USD
Be Your Best at Snorkel
Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Director leads GTM systems strategy, Salesforce architecture, and AI-enabled workflow automation while managing a systems team across sales, delivery, and finance functions.
About Snorkel
At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.
We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!
Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco
Snorkel AI’s Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.
This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You’ll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you’ll be a trusted business partner to every team you touch.
Systems Strategy & Architecture
Team Leadership
Data Governance & Process
Automation & AI
This role is hybrid schedule for 3 days a week in our Downtown SF office.
Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.
Salary range(s) for this role
$225,000—$290,000 USD
Be Your Best at Snorkel
Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Leads business operations for a DTC financial consulting firm, overseeing processes and systems to support client scaling and profitability.
Leads regional Workers' Compensation underwriting operations, manages underwriting teams, and drives profitable growth through risk selection and agency relationships.
About Integrated Specialty Coverages
Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.
Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.
Job Summary
The Regional Manager – Workers’ Compensation Underwriting is responsible for driving profitable growth, underwriting performance, territory execution, and agency development within an assigned region. This leadership role oversees Workers’ Compensation underwriting operations, portfolio management, broker and agency relationships, and underwriting team development while supporting the organization’s broader strategic and operational goals.
The Regional Manager will lead a regional underwriting team focused on disciplined risk selection, pricing adequacy, retention, and market expansion across new and renewal Workers’ Compensation business. This role serves as both a technical underwriting leader and market-facing business partner, collaborating closely with executive leadership, distribution, claims, actuarial, product, and operations teams.
The position requires deep Workers’ Compensation underwriting expertise, strong leadership capability, and the ability to scale profitable business through strategic territory management and agency engagement.
Position Responsibilities
Minimum Qualifications
7+ years of Workers’ Compensation underwriting experience with demonstrated expertise in underwriting strategy, portfolio management, pricing, and agency development.
Prior leadership experience managing underwriting teams, territories, or regional operations within Workers’ Compensation.
Strong technical knowledge of:
Proven track record of building and managing profitable Workers’ Compensation books of business.
Strong broker, agency, and distribution relationship management skills.
Demonstrated ability to analyze underwriting, actuarial, claims, and operational data to support strategic decision-making.
Excellent leadership, communication, organizational, and team development skills.
Ability to operate in a fast-paced, growth-oriented environment with strong collaboration across business units.
Bachelor’s degree or equivalent professional experience.
Ability to travel up to 30% within the assigned region and to corporate offices as needed.
Preferred Qualifications
This role also offers bonus pay. Your ISC Talent Acquisition representative will share more details about the bonus component should you advance in the interview process.
The starting annual pay scale for this position is listed below. Actual starting pay will be based on factors such as skills, qualifications, training, and experience. In addition, the company offers comprehensive benefits including medical, dental and vision insurance, 401(k) plan with match, paid time off, and other benefits.
ISC’s salary ranges are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.
National Pay Range
$100,000—$140,000 USD
Benefits of Working at ISC
Applicants may contact the ISC HR department via e-mail or phone to request and arrange for an accommodation that will allow the applicant to successfully complete the application process. Applicants needing assistance may request accommodation at any time. Please contact ISC at HR@ISCMGA.com or 760-599-7242.
ISC believes in creating long-term relationships by being responsive and relevant and by consistently delivering value to our community of customers. Specifically, we focus on attracting, developing, and retaining the best talent for our business, challenging our people, demonstrating a “can-do” attitude, and fostering a collaborative and mutually supportive environment.
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, gender, gender identity, sexual orientation, marital status, medical condition, genetic information, mental or physical disability, military or veteran status, or any other characteristic protected by local, state, or Federal law.
**Must be legally authorized to work in the United States.**
**ISC participates in the Federal E-Verify program**
Director builds and manages the revenue operations system including CRM, pipeline forecasting, analytics dashboards, and sales enablement for a federal contracting firm.
Red Cell Partners is an incubation firm building and investing in rapidly scalable technology-led companies that are bringing revolutionary advancements to market in three distinct practice areas: healthcare, cyber, and national security. United by a shared sense of duty and deep belief in the power of innovation, Red Cell is developing powerful tools and solutions to address our Nation’s most pressing problems.
The Role
We are hiring our first Revenue Operations leader. You will build the operating system underneath how we find, pursue, and win federal work — the pipeline, the forecast, the cadence, and the enablement that lets a growing team move faster than it otherwise could.
Pryzm, our CRM, will be implemented and live before you start. You are not here to run an implementation. You are here to make the system genuinely useful: clean data, honest pipeline, a forecast leadership can plan against, and a team that actually wants to use it.
You will serve two teams. Growth runs Account Executives against named accounts and programs, plus capture. Strategy sets how we position and which mission problems we go after. Both need the same numbers, and today they do not always have them. You are the neutral source of truth for both.
What You’ll Own
Where This Goes
This is the first seat in a function that will grow. You will start hands-on and build the practice around what works — then make the case for the team behind it. We expect this role to expand into leadership of Revenue Operations as the business scales, and we will agree the criteria for that with you rather than leaving it implied.
You will also have unusual reach for a RevOps role: a direct line to the CRO, a seat in the rooms where go-to-market decisions get made, and two senior teams who need what you build.
What You Bring
Nice to Have
What This Role Does Not Own
What We Look For
At Red Cell, culture is defined by the way our employees live out our values every day. Ideal candidates are DEDICATED and passionate about their work; COLLABORATIVE communicators who chip in where help is needed; PRINCIPLED and accountable; and THOROUGH, with real pride in the quality of what they produce.
Red Cell Partners is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. This position requires U.S. Person status.
Compensation: $155,000-$175,000 base. This represents the typical salary range for this position based on experience, skills, and other factors.
Our Red Cell Partners Benefits (may differ for each incubation):
For full-time roles
Career track opportunity with potential for rapid advancement with strong performance as the firm grows
100% employer paid, comprehensive health care including medical, dental, and vision for you and your family.
Paid maternity and paternity for 14 weeks at employees’ normal pay.
Unlimited PTO, with management approval.
Opportunities for professional development and continued learning.
Optional 401K, FSA, and equity incentives available.
Mental health benefits are available through Tara Mind.
Cost effective GLP-1 solutions available through Crux.
We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Applicant Data Disclosure
By submitting an application, you acknowledge that Red Cell Partners, LLC (“Red Cell”) uses third-party service providers to facilitate its recruitment and hiring processes. These providers include applicant tracking systems, candidate verification platforms, and fraud detection tools (collectively, “Hiring Platforms”). Your application materials, including your résumé, cover letter, work samples, responses to application questions, and any other information you submit, may be transmitted to and processed by these Hiring Platforms for the following purposes:
Managing and administering your application throughout the hiring process;
Verifying the accuracy and authenticity of application materials, including by cross-referencing information you provide against publicly available sources and proprietary databases;
Identifying indicators of potentially fraudulent, fabricated, or materially misleading application content, including but not limited to discrepancies between submitted materials and publicly available professional profiles, geographic anomalies, and fabricated work histories.
Applications that are flagged through this process as containing indicators of fraud or material misrepresentation may be declined from further consideration. If you have questions about the status of your application or the evaluation process, please contact talent @redcellpartners.com .
Red Cell requires its Hiring Platform providers to process your information solely for the purposes described above and in accordance with applicable law. Your information will be retained only for as long as necessary to fulfill these purposes and any applicable legal obligations, after which it will be deleted in accordance with Red Cell’s data retention policies.
For more information about how your data is used, please refer to our Privacy Policy and Applicant Privacy Notice.
Leads day-to-day operations for a portfolio of three Shopify apps, coordinating development teams, managing product roadmap, overseeing analytics and support, and ensuring platform compliance.
Headquarters: Victoria, British Columbia, Canada
URL: https://geoproapp.com
The opportunity
I'm looking for an experienced operator to take ownership of a portfolio of three established Shopify apps with a combined ARR of approximately $1.87M.
The portfolio includes:
Together, these are profitable, well-established products with engaged customer bases. They're not hypergrowth startups, but well-run businesses with clear opportunities to improve the product experience, strengthen operations and continue growing over time.
As the portfolio has grown, it's reached the point where I need an experienced operator to lead the day-to-day, keep the business running smoothly and turn strategy into execution.
The role is fully remote, async-friendly and suited to someone who enjoys ownership, autonomy and building well-run businesses.
What you'd own
What you don't have to do
Growth areas we've already identified
You're not walking into a blank page - there's already a clear direction, but plenty of room to test your own ideas.
What you'll be walking into
How we'll work together
Who you are
Where this could go
This isn't a role with a fixed ceiling. As you build context, take on more responsibility and the portfolio grows, there's scope for the role to grow too. Exactly what that looks like will depend on the business and the impact you have, but the door is genuinely open.
Role details
How to apply
If this sounds like a role you'd enjoy, send me a 3-5 minute Loom walking me through how you'd approach your first 90 days. Assume you've had one week to get oriented - what would you focus on first, what would you want to understand, and how would you decide what to work on?
Email your Loom to: apply@geoproapp.com
I'll personally review every application. If your Loom is a strong fit, I'll invite you to a short introductory interview. If that goes well, we'll schedule a final, more in-depth interview before making an offer.
To apply: https://weworkremotely.com/remote-jobs/geopro-labs-inc-head-of-operations-shopify-app-portfolio
Oversee outsourced customer experience operations across multiple BPO partners, manage senior leaders, ensure service standards, and optimize workflows using data and automation tools.
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro’s vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
As the Associate Director of Customer Experience at Ro, you’ll own the performance, health, and evolution of our outsourced Member Experience operations, partnering closely with multiple BPO providers and sites to deliver high-quality, consistent care to our patients. You’ll lead and develop senior Customer Experience Leaders who oversee frontline teams within our BPO partners, ensuring Ro’s standards are met at scale through strong leadership, clear expectations, and disciplined performance management.
In this role, you’ll operate as the primary owner of BPO outcomes. You’ll set the operating rhythm for outsourced support, hold partners and leaders accountable to service goals, and build an environment where teams feel supported, empowered, and proud of the care they deliver - regardless of location or partner. While your focus will be on external teams, you’ll collaborate closely with internal stakeholders to ensure alignment and consistency across the broader Patient Experience organization.
You’ll bring a mindset of thoughtful, scalable operations, helping us work smarter by streamlining workflows, strengthening processes, and leveraging tools like CRM platforms, automation, and AI to enhance support without losing the human connection. You use data not just to measure outcomes, but to understand people - translating insights into meaningful actions that improve both the patient experience and the day-to-day lives of BPO teams.
Own the end-to-end performance of Ro’s outsourced Member Experience operations across multiple BPO partners, sites, and support channels (e.g., chat, messaging, email, voice), with accountability for service quality, productivity, staffing health, and overall operational effectiveness
Lead, coach, and develop senior CX Leaders within BPO environments, setting clear expectations for performance, consistency, and growth while building strong leadership capability at scale
Establish and evolve the operating model for outsourced, omnichannel support, including performance frameworks, staffing alignment, escalation paths, and operating rhythms that ensure teams are set up for success and aligned to Ro’s standards
Serve as the primary partner to BPO leadership teams, driving accountability through clear goals, calibrated coaching and QA expectations, and a culture of continuous improvement
Design and implement scalable workflows, SOPs, and knowledge tools that enable consistent, high-quality support across all external teams and channels
Partner closely with QA, Capacity Planning, and Strategy to identify systemic performance gaps and lead targeted, data-driven interventions across sites, vendors, and channels
Leverage tools such as Zendesk, AI-enabled workflows, macros, automations, and chatbots to streamline operations, improve efficiency, and enhance the patient experience without losing the human touch
Regularly analyze performance data across volume, quality, satisfaction, and efficiency — by channel and site - proactively identifying trends, risks, and opportunities for improvement
Champion the voice of the patient by translating frontline and performance insights into clear recommendations for Product, Pharmacy, and Engineering partners to improve the end-to-end, omnichannel experience
Lead large-scale change management efforts across BPO partners, including structured rollout plans, documentation, training, and reinforcement to ensure adoption and sustained impact
Build and sustain a high-trust, performance-driven culture within outsourced teams, where leaders and frontline agents feel supported, empowered, and connected to Ro’s mission
5+ years of experience in customer support, patient experience, or service operations, with increasing scope and ownership in complex, scaled environments
3+ years of direct ownership of BPO or offshore operations (required), including managing performance across multiple sites and/or vendors
3–5+ years of people leadership experience, including leading managers or senior leaders, with a strong track record of developing high-performing teams
Experience owning omnichannel support operations (e.g., chat, messaging, email, voice) and driving consistency across channels at scale
Hands-on familiarity with CRM and customer communications platforms (e.g., Zendesk), including automation, macros, and AI-enabled workflows - with the ability to partner effectively on tooling strategy and adoption
Strong data fluency, with demonstrated experience analyzing performance across volume, quality, satisfaction, and efficiency, and translating insights into operational action
Proven ability to design and implement standardized workflows, SOPs, and scalable process improvements across distributed or outsourced teams
Excellent cross-functional collaboration and communication skills, with the ability to influence stakeholders across Product, Engineering, Pharmacy, QA, and Strategy
Comfort operating in a fast-paced, high-growth environment, balancing near-term execution with long-term operational thinking
Full medical, dental, and vision insurance + OneMedical membership
Healthcare and Dependent Care FSA
401(k) with company match
Flexible PTO
Wellbeing + Learning & Growth reimbursements
Paid parental leave + Fertility benefits
Pet insurance
Student loan refinancing
Virtual resources for mindfulness, counseling, and fitness
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
The target base salary for this position ranges from $152,000 - $175,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
Ro is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and interview process. If you require a reasonable accommodation in the application or interview process, please contact us at [email protected].
See our California Privacy Policy here.
We may use automated tools, including artificial intelligence (AI), to assist with parts of our recruiting and hiring process, such as reviewing applications, evaluating resumes, and assessing responses or job-related qualifications. These tools are used to support our recruitment team and do not replace human judgment. Final hiring decisions are made by humans.
Leads fraud operations team overseeing alert management, investigations, and intelligence across the fraud lifecycle with responsibility for operational metrics and regulatory compliance.
We are a hybrid, remote-office company dedicated to growing our talent anywhere!
We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA.
At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.
We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
About the Role:
Provides end-to-end operational fraud leadership below the SVP, owning the fraud lifecycle from Level 1 alert operations through Level 2 investigations and fraud intelligence. Establishes and runs the management rhythm for alert volumes, queue health, escalation routines, service-level performance, and operational risk response, connecting alert operations, investigations, and intelligence into one coherent fraud lifecycle. Leads a management team of managers — the Manager, Fraud Alert Operations and the Manager, Fraud Investigations. Partners with Governance, Risk & QA on quality themes and with Strategy, Analytics & Product Controls on detection and control improvements, and ensures work is executed to a standard sufficient for regulatory, audit, and quality-assurance review.
What You Will Do:
What You Will Need:
The responsibilities listed above are not all inclusive and may be changed at any time.
Salary range: $72,000 – $120,000
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.)
#LI-Remote
Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.
Who we are:
Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.
We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.
Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – careers@pathward.com
Please click here to view Pathward’s Applicant Privacy Notice.
Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.
Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.
We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/
Leads operations risk management and mitigation strategies for a prediction markets platform.
Leads a payments operations team, ensuring timely execution of payment activities, supervising analysts, managing external banking partnerships, and optimizing operational processes.
Diversity is at the heart of who we are at Xapo Bank.
We’re a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.
Our beginning: A world that enjoys economic freedom and wealth protection,no matter where you live or who is running your country.
To achieve that, we search the world for the best people for the job.
We work hard, think globally, and inspire each other to learn and grow.
We are committed to changing the way things are done.
Although we are headquartered in Gibraltar, this is a full time, 100% remote position
Work from anywhere!
The main responsibility of the Payment Operations Lead is to guarantee the “end-to-end” execution of all payment related activities to ensure all internal and external parties receive timely, accurate, and complete delivery of services to a high standard, within the frame of the payments execution and authorization policies.
The Payment Operations lead is a key member of the organisation: proactiveness, accountability, leadership and ownership are some of the attributes the person should be equipped with to succeed in the position.
It is expected the individual in this position organises the workload of the team, motivating payments analysts to reach objectives. It is expected as well to have a very good understanding of Xapo products and the operational processes related to them.
The Payments Operations Lead is usually leading or participating in cross-functional work groups and projects for improving or building processes.
Also will be a point of contact with banking or related partners to deal with operational matters such as investigations, exchanges of information, submission of forms and management of banks portal users.
Impact Globally, Work Remotely.
Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
Great work-life balance Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.
Expect Excellence Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, you’ll get a yearly budget for your individual learning and development goals.
At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.
Oversees fleet charging infrastructure strategy, operations, and deployment for electric vehicles at scale.
Leads payment operations team, ensures timely execution of payment activities, supervises analysts, manages external banking relationships, and drives process improvements.
Diversity is at the heart of who we are at Xapo Bank.
We’re a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.
Our beginning: A world that enjoys economic freedom and wealth protection,no matter where you live or who is running your country.
To achieve that, we search the world for the best people for the job.
We work hard, think globally, and inspire each other to learn and grow.
We are committed to changing the way things are done.
Although we are headquartered in Gibraltar, this is a full time, 100% remote position
Work from anywhere!
The main responsibility of the Payment Operations Lead is to guarantee the “end-to-end” execution of all payment related activities to ensure all internal and external parties receive timely, accurate, and complete delivery of services to a high standard, within the frame of the payments execution and authorization policies.
The Payment Operations lead is a key member of the organisation: proactiveness, accountability, leadership and ownership are some of the attributes the person should be equipped with to succeed in the position.
It is expected the individual in this position organises the workload of the team, motivating payments analysts to reach objectives. It is expected as well to have a very good understanding of Xapo products and the operational processes related to them.
The Payments Operations Lead is usually leading or participating in cross-functional work groups and projects for improving or building processes.
Also will be a point of contact with banking or related partners to deal with operational matters such as investigations, exchanges of information, submission of forms and management of banks portal users.
Impact Globally, Work Remotely.
Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.
Great work-life balance Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.
Expect Excellence Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, you’ll get a yearly budget for your individual learning and development goals.
At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.
Manages healthcare credentialing and enrollment processes to ensure provider compliance and patient access to care services.
