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Engineer Staff Software Engineer, Developer Experience at Instacart

Staff engineer leading technical strategy for developer infrastructure, tooling, and CI/CD systems that enable 1000+ engineers to ship code faster.

Lead Hybrid Posted about 10 hours ago RemoteFirstJobs Product
What this role involves

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

The Developer Experience team at Instacart is the force multiplier for our 1000+ engineers. We define and build the platforms, tools, and practices that enable Instacart engineers to ship high-quality software faster — from AI-powered code review to build infrastructure, developer onboarding, and local development environments. Our success is measured in developer velocity: how quickly an engineer can take an idea from concept to production.

As a Staff Software Engineer on Developer Experience, you will lead the technical direction for the developer infrastructure that every Instacart engineer relies on. That spans local and remote development environments, CI pipelines and the feedback loop on every commit, pre-production environments that engineers and AI agents can trust, version-control infrastructure, and the AI-powered developer tooling woven through all of it. This is a hands-on technical leadership role. You’ll write code, set architectural direction, and partner across the org to move engineering-wide metrics on developer velocity, CI reliability, and the time it takes to get a change safely into production.

About the Job

  • Lead the technical direction for Instacart’s local and remote development environments, including ephemeral environments, image-based provisioning, health checks, and the developer-facing ergonomics of the inner development loop.
  • Lead the technical direction for our CI pipeline infrastructure and the commit-to-feedback loop, CI reliability, failure diagnostics, flaky-test reduction, and shift-left validation.
  • Own the architecture and evolution of our pre-production environments, including staging stability, service-owner accountability models, and environments that let engineers and AI agents validate changes end-to-end in parallel.
  • Drive the reliability and resilience of our git infrastructure, git operations at monorepo scale, and implement disaster recovery plans.
  • Advance AI-powered developer tooling across the workflow, AI-assisted code review, agentic development workflows, and the platforms that let engineers run many AI sessions in parallel with humans on the loop.
  • Design and drive multi-quarter initiatives that measurably improve developer velocity, CI reliability, pre-production health, and the local development loop.
  • Own the developer experience metrics for the systems you lead: define what “good” looks like, instrument it, and use the data to prioritize investment.
  • Partner with infrastructure, platform, and product engineering teams to roll out platform changes with minimal disruption
  • Set the technical bar for the systems you own on reliability, performance, upgrade cadence, and developer ergonomics.
  • Mentor engineers in the team and the broader engineering org; grow the community of developer infrastructure experts at Instacart.
  • Represent the team in cross-org technical discussions on local development experience, CI/CD, pre-production, and AI-augmented development.

About You

  • A hands-on technical leader who is equally comfortable in a CI pipeline definition, a design doc, a vision document, and a cross-org migration plan.
  • Metrics-driven. You use build times, CI failure rates, pre-production pass rates, feedback-loop latency, and developer feedback to guide where to invest.
  • A multiplier. You make the engineers around you more effective through mentorship, clear technical writing, and pragmatic guidance.
  • Comfortable driving cross-team change. You can build consensus for a migration or a platform shift and see it through to adoption.

Minimum Qualifications

  • 10+ years of software development experience.
  • Deep, hands-on experience operating CI/CD systems at scale (e.g., Buildkite, GitHub Actions, Jenkins, CircleCI), including pipeline design, reliability, and performance tuning for large engineering organizations.
  • Experience building or operating local/remote development environments or developer platforms (e.g., ephemeral environments, dev containers, internal PaaS), with a point of view on the inner development loop.
  • Track record of leading cross-team technical initiatives with measurable impact on developer velocity, CI reliability, pre-production stability, or feedback-loop time.
  • Experience with cloud infrastructure (AWS preferred), containerization (Docker), and orchestration (ECS/Kubernetes or equivalent).
  • Experience with large monorepos and the git infrastructure challenges that come with them.
  • Strong technical leadership: driving direction, mentoring engineers, and influencing without direct authority.

Preferred Qualifications

  • Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or equivalent experience.
  • Experience owning or evolving a developer environment platform used by a large engineering org.
  • Experience stabilizing pre-production / staging environments at scale, including establishing service-owner accountability and SLAs.
  • Experience with AI-powered developer tooling — AI code review, agentic coding workflows, or platforms that run async agentic work for engineers.
  • Experience defining and instrumenting developer productivity metrics (CI failure rate, feedback-loop time, pre-production pass rate, local dev loop).
  • Experience at high-growth companies operating developer infrastructure for large engineering organizations.

#LI-Remote

Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.

Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For Canadian based candidates, the base pay ranges for a successful candidate are listed below.

CAN

$229,000—$241,000 CAD

Read the full description
Engineer Staff Machine Learning Engineer - Retention at Taskrabbit

Staff ML Engineer leads end-to-end machine learning initiatives for customer retention, from model development to production systems powering repeat engagement and lifetime value growth.

Lead Hybrid Posted about 13 hours ago RemoteFirstJobs Product
What this role involves

About Taskrabbit:

Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more.

At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world.

Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed!

This role is hybrid requiring 2 days in office at our San Francisco or NYC hub every Tuesday & Wednesday.

About the Role

Machine Learning is a cornerstone at Taskrabbit, and we’re looking for a Staff Machine Learning Engineer to join our team and lead the next phase of our customer retention strategy. This is a critical, full-stack role for an individual who is passionate about the end-to-end lifecycle: from initial research and model development to building the robust systems that power repeat customer engagement and lifetime value growth at scale.

Taskrabbit’s greatest growth opportunity lies in deepening customer relationships and accelerating repeat purchases. Our most valuable customers are those who return frequently, discover new service categories, and increase their spending over time. There’s significant untapped potential in the marketplace: repeat customers spend 3-5x more than one-time users, and category expansion unlocks new revenue streams within our existing customer base.

This role is central to capturing that opportunity. While initial matching quality and service discovery matter, the real competitive advantage and growth lever is optimizing the experience after a successful first job.

What You’ll Work On:

  • Taskrabbit Ranking Model: Own the reliability and performance of our core ranking system, ensuring accurate tasker-to-job matching and optimizing First-Time Right (FTR) rates.
  • Increased repeat purchase frequency through intelligent matching, personalized recommendations, and category discovery
  • Expanded customer lifetime value by helping customers find and return for new service categories
  • Optimized affordability and relevance via dynamic pricing, smart segmentation, and category-specific experiences
  • Reduced friction and churn through predictive quality interventions and proactive customer success
  • Marketplace resilience by building systems that keep high-value customers engaged and loyal
  • End-to-End ML Lifecycle: Own the complete lifecycle of models—from feature engineering and training through evaluation, deployment, monitoring, and optimization in production.
  • Infrastructure & Scalability: Build and maintain scalable, reliable ML infrastructure and data pipelines that support reproducible feature engineering and model deployment across real-time, near real-time, and batch contexts.
  • Monitoring & Performance Optimization: Develop monitoring and observability systems to understand data quality and model performance in complex systems. Collaborate with engineering and science teams to optimize algorithms for training, inference, and evaluation.
  • Software Engineering Excellence: Write clean, efficient, and maintainable code. Participate actively in code reviews, documentation, and best practices across the full software engineering lifecycle.

Your Areas of Expertise:

We welcome applicants from a variety of backgrounds and experiences. Below gives you a sense of how we’re thinking about what you’ll need to be successful in the role.

  • BS, MS, or PhD in Computer Science, Statistics, Operations Research, or a related quantitative field.
  • 8+ years of industry experience building and deploying high-quality, production-grade machine learning models and systems.
  • Strong theoretical knowledge and hands-on experience in machine learning, particularly in search, ranking, recommender systems, pricing/elasticity modeling, or predictive analytics.
  • Solid software engineering skills with proficiency in one or more programming languages, including Python.​​  The candidate should have experience with popular ML libraries like Scikit-learn, lightgbm, xgboost, TensorFlow, PyTorch, etc.
  • Proficiency in SQL is also required for writing complex queries and transforming data.
  • Experience building REST API-based services.
  • Experience with modern data and ML technologies, such as Docker, Kubernetes, Kafka, Airflow, data warehouses (eg snowflake, redshift or BigQuery), and data lakes.
  • Familiarity with dbt is a plus for transforming and testing data.
  • Familiarity with tools for Infrastructure as Code, such as Github actions, and CI/CD pipelines.
  • Excellent communication skills, with the ability to present complex findings and recommendations clearly to both technical and non-technical audiences.
  • A passion for quickly learning new technologies and a drive to solve challenging problems, and a collaborative mindset.
  • Ideally, experience working in marketplace or platform contexts where ranking, matching, and pricing directly impact user experience and business outcomes.

Compensation & Benefits:

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks. The base pay range for this position is $170,000 - $225,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

You’ll love working here because:

  • Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection.
  • The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams – people you can be proud to work with!
  • The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average.
  • The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment.

Taskrabbit’s commitment to Diversity and Inclusion:

An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time.

Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

AI-Assisted Prescreening Notice [US Based Candidates Only]: As part of our hiring process, we may use artificial intelligence tools to assist with the initial prescreening of applications and responses. This tool does not make hiring decisions — every application and response is reviewed by a member of our recruiting team to determine fit for the role. If you would prefer not to have your application processed using this tool, you may opt out by selecting ‘opt out’ in the application form or by emailing talentacquisition@taskrabbit.com, and your application will be reviewed manually with no impact on your candidacy.

Read the full description
Operations Strategy & Operations Lead — Korea at OpenAI

Leads operational strategy and execution for OpenAI's Korea region, translating global strategy into regional operations while building scalable processes and ensuring cross-functional accountability.

Lead Hybrid Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

About the Team

The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.

About the Role

We are looking for a Strategy & Operations Lead to lead and scale operational excellence in Korea. Reporting to the General Manager, Korea, this leader will work hand in hand with the General Manager to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.

This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.

This role is based in Seoul, Korea and we use a hybrid model of 3 days in office.

You’ll be responsible for:

  • Defining and implementing the Korea operating strategy in alignment with APAC & global objectives and regional priorities.

  • Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.

  • Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.

  • Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.

  • Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.

  • Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.

  • Supporting market entry strategies and operational readiness for Korea

  • Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.

  • Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.

  • Collaborating closely across functions to drive accountability and deliver against regional goals.

  • Ensuring seamless coordination between global and regional stakeholders.

  • Acting as a central point of accountability for operational delivery across Korea.

  • Building, leading, and mentoring a high-performing regional operations team.

  • Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.

  • Developing leadership bench strength across key markets and functions.

We’re looking for someone with:

  • Significant experience leading regional or international operations in a fast-scaling, complex business environment.

  • Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.

  • Experience operating across multiple markets, functions, and business lines, ideally within Korea.

  • A track record of building scalable operating systems, processes, metrics, and reporting frameworks.

  • Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.

  • Excellent business judgment, with a bias toward action and strong accountability for outcomes.

  • Experience supporting market expansion, operational readiness, and/or regional growth initiatives.

  • Strong people leadership skills, including experience building and developing high-performing teams.

  • Comfort operating in ambiguity and creating structure in fast-moving environments.

  • High integrity, low ego, and a collaborative leadership style.

  • Strong written and verbal communication skills, with the ability to bring clarity to complex topics.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Read the full description
Operations Strategy & Operations Lead — Korea at OpenAI

Leads regional operational strategy and execution for Korea, translating global objectives into local market execution while building scalable processes and driving accountability across functions.

Lead Hybrid Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

About the Team

The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions.

About the Role

We are looking for a Strategy & Operations Lead to lead and scale operational excellence in Korea. Reporting to the General Manager, Korea, this leader will work hand in hand with the General Manager to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor.

This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind.

This role is based in Seoul, Korea and we use a hybrid model of 3 days in office.

You’ll be responsible for:

  • Defining and implementing the Korea operating strategy in alignment with APAC & global objectives and regional priorities.

  • Driving execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics.

  • Partnering with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region.

  • Establishing KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making.

  • Building and optimizing scalable processes across business lines, including consumer, product, partnerships, and other key functions.

  • Identifying operational gaps and inefficiencies, and implementing continuous improvement initiatives.

  • Supporting market entry strategies and operational readiness for Korea

  • Enabling strategic partnerships through strong operational frameworks and close partnership with relevant teams.

  • Helping build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently.

  • Collaborating closely across functions to drive accountability and deliver against regional goals.

  • Ensuring seamless coordination between global and regional stakeholders.

  • Acting as a central point of accountability for operational delivery across Korea.

  • Building, leading, and mentoring a high-performing regional operations team.

  • Fostering a culture of accountability, inclusion, operational rigor, and continuous learning.

  • Developing leadership bench strength across key markets and functions.

We’re looking for someone with:

  • Significant experience leading regional or international operations in a fast-scaling, complex business environment.

  • Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans.

  • Experience operating across multiple markets, functions, and business lines, ideally within Korea.

  • A track record of building scalable operating systems, processes, metrics, and reporting frameworks.

  • Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams.

  • Excellent business judgment, with a bias toward action and strong accountability for outcomes.

  • Experience supporting market expansion, operational readiness, and/or regional growth initiatives.

  • Strong people leadership skills, including experience building and developing high-performing teams.

  • Comfort operating in ambiguity and creating structure in fast-moving environments.

  • High integrity, low ego, and a collaborative leadership style.

  • Strong written and verbal communication skills, with the ability to bring clarity to complex topics.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Read the full description
Project Management Senior Engineering Manager - Product Platforms at AlphaSense

Lead engineering teams building API platforms and AI consumption metering systems, managing hiring, delivery, and cross-functional partnerships with product and finance.

Lead Hybrid Posted about 16 hours ago RemoteFirstJobs Product
What this role involves

About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

The Role:

We’re looking for a Senior Engineering Manager to lead the teams building shared product platforms at AlphaSense. The domain covers two connected areas: the API-first platforms that power multiple product surfaces, integrations, and agentic workflows, and the usage platform that meters and reports AI credit consumption across our product features.

Both areas are built as products, not as internal plumbing. That means well-designed APIs, clear contracts, strong reliability guarantees, and a roadmap driven by real product needs. Our consumption platform is business-critical: it underpins how AlphaSense packages, prices, and reports on AI capabilities, so accurate, timely, and auditable metering is a hard requirement rather than an implementation detail.

This is a people-management role. The immediate team is largely based in EMEA/US, so global people management is preferred. You’ll own hiring, growth, delivery, and the operational health of your teams, and you’ll partner closely with Product, Platform, SRE, and Finance/RevOps to set direction. You’ll stay technical enough to hold credible design discussions, review architecture, and push back where it matters, but your leverage comes through the engineers you grow and the systems they own. You’ll work alongside Principal Engineers in long-term technical direction rather than duplicating that work.

Responsibilities:

  • Lead, grow, and develop a team of backend and platform engineers across the API and usage/consumption areas
  • Own delivery: roadmap commitments, execution quality, and predictable outcomes for platforms with many internal and external consumers
  • Own the direction of usage metering and AI credit accounting, including accuracy, auditability, latency, and cost of the metering pipeline itself
  • Partner with Product to shape a platform roadmap driven by real product and customer needs
  • Hire strong engineers, build a healthy pipeline, and raise the bar with every offer
  • Uphold API governance, versioning strategy, and backward compatibility, and hold the line on contracts that other teams depend on
  • Own operational excellence: SLOs, observability, on-call health, and follow-through on incidents
  • Partner with Finance, RevOps, and Pricing on consumption models, entitlements, quotas, overages, and reporting
  • Create clarity in ambiguous, cross-team problems and break them into work your teams can execute
  • Grow senior ICs and tech leads, and make succession and technical ownership explicit
  • Communicate technical trade-offs and risk to engineering and business stakeholders across time zones.

Requirements:

  • Proven experience managing backend or platform engineering teams, including hiring, performance management, and career development
  • Strong hands-on engineering background in backend or distributed systems prior to management, with the ability to engage credibly in design and code reviews today
  • Experience with product platforms or shared services consumed by multiple product teams
  • Track record of delivering and operating APIs at scale, with strong grounding in RESTful API design
  • Experience with data-intensive systems: high-volume event ingestion, aggregation, and reporting
  • Comfort with ambiguity and the ability to influence technical direction across teams
  • Strong written and verbal communication with both technical and non-technical stakeholders

Nice to have:

  • Experience with consumption or usage-based business models: metering, rating, entitlements, quotas, and billing integrations
  • Experience with AI cost, token, or credit accounting systems
  • Experience building or enabling agentic and AI-driven workflows, including orchestration, state management, and integration patterns
  • Familiarity with MCP (Model Context Protocol) or similar agent integration patterns
  • Some experience with GraphQL (design, usage, or operating in production)
  • Experience working in large-scale, distributed systems environments
  • Experience working closely with Platform and SRE teams
  • Experience leading globally distributed teams

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

  • AlphaSense never asks candidates to pay for job applications, equipment, or training.
  • All official communications will come from an @alpha-sense.com email address.
  • If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Read the full description
Sales Datadog: Director, Enterprise Sales

Manages and coaches a team of enterprise sales executives to drive new business and expansion revenue while shaping regional go-to-market strategy.

Lead Hybrid Posted 1 day ago We Work Remotely — Programming
What this role involves

Headquarters: Texas, USA, Remote

Our Director, Enterprise Sales will provide strategy, mentorship, and guidance for a team of Enterprise Sales Executives who are responsible for driving new business through the full sales cycle.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

  • Manage, hire, train and ramp a team of Enterprise Sales Executives responsible for new and expansion bookings
  • Achieve annual Enterprise bookings quota with monthly and quarterly targets
  • Develop and manage Enterprise Sales Executives on productivity metrics such as deal size, win rate, and forecast accuracy as well as how to lead a customer through a proactive sales cycle
  • Coach Sales Executives through building executive relationships with Named Enterprise accounts in their territories and through complex Enterprise deals and negotiations
  • Shape the direction of the go-to market strategy and execution for your region
  • Work collaboratively with Marketing, Product and Success to build targeted messaging and collateral, and mapping a customer journey for the specific business needs of your region
  • Conduct weekly forecast meetings 
  • Support direct reports by participating and leading in client and prospect meetings. Engaging other corporate resources as required

Who You Are:

  • Experienced in managing a high performing Enterprise Sales team for a B2B technology company
  • A strong relationship builder with 5+ years of overall Enterprise sales experience working with Fortune 1000 companies 
  • Confident in managing complex sales processes with multiple stakeholders and negotiations with pricing based on business value, legal and procurement 
  • Knowledgeable in selling to C-level executives in the IT space 
  • Experienced in setting quotas and managing people against those quotas
  • Passionate about coaching others with a successful track record as an individual contributor and can share relevant and complex closing experience with a growing team
  • Role requires regular travel to client sites, within your area and other regions, using various modes of transportation (car, train, air), depending on business needs

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

  • High income earning opportunities based on self performance
  • New hire stock equity (RSU) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing 
  • Sales training in MEDDIC and Command of the Message 
  • Intra-departmental mentor and buddy program for in-house networking 
  • An inclusive company culture, opportunity to join our Community Guilds
  • Generous and competitive medical benefits package
  • Retirement savings match
  • Pet adoption and insurance program

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:$158,000—$210,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

To apply: https://weworkremotely.com/remote-jobs/datadog-director-enterprise-sales

Read the full description
Sales Customer Solution Strategy Lead at Cloudflare

Serves as strategic advisor for high-value accounts, bridging commercial relationships and pre-sales technical engineering to drive customer adoption and business value.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Austin, TX, Dallas, TX, New York, NY

About the Role

The Pre-Sales Customer Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Customer Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.

What you’ll do as a Solution Strategy Lead

Scaling Cloudflare’s most complex and critical accounts requires unparalleled focus. While Client Directors own the commercial relationships and Customer Engineers drive pre-sales, this role serves as the essential strategic link bridging the two. As a dedicated trusted advisor for 1–5 of our highest-value accounts, you will take a deeply consultative approach to map the customer’s entire technical ecosystem. You will drive enterprise-wide transformation from initial strategic positioning through the complete customer lifecycle.

You are the single thread connecting high-level strategy to flawless execution, orchestrating cross-functional teams to deliver exceptional outcomes. While not a “hands-on-keyboard” engineering role, you possess the technical acumen to proactively steer complex engagements and step in decisively when it matters most.

Platform Focus Areas

Accelerate ARR growth by orchestrating parallel expansion motions across three distinct platform domains.

App Modernization

  • Scope: Migration from legacy application architectures to Cloudflare’s edge platform. Includes moving workloads from on-premise or hyperscale compute to Workers, consolidating storage on R2, and modernizing data layers with D1 and Durable Objects, all while considering security posture.
  • Stakeholders: VP Engineering, Platform Architects, Infrastructure leads, CISO

Developer

  • Scope: Adoption of Cloudflare’s developer platform for new application development. Workers, Workers KV, Pages, Queues, Durable Objects, R2, D1. Positioning Cloudflare as the compute and storage layer for net-new projects.
  • Stakeholders: VP Engineering, Developer Experience leads, Platform teams

AI

  • Scope: Adoption of Cloudflare’s AI infrastructure for inference and orchestration. Workers AI, Vectorize, AI Gateway. Positioning Cloudflare as the AI inference layer at the edge.
  • Stakeholders: CTO, Head of AI/ML, Data Platform leads

Core Accountabilities

Accountability

Description

Platform Adoption Roadmapping

Develop account-specific adoption plans across App Modernization, Developer, and AI. Map customer workloads to Cloudflare capabilities. Define sequencing and milestones.

Cross-Functional Coordination

Coordinate SE, CS, and Product resources against adoption milestones. Run account team operating rhythm. Ensure internal alignment on customer priorities.

Technical Executive Relationships

Build relationships with CTOs, VPs of Engineering, and Platform Architects. Engage technical decision-makers on platform strategy. CD retains procurement and CFO relationships.

Expansion Development

Identify and qualify platform expansion opportunities. Hand off to CD when commercial-ready. This individual builds the case; CD closes the deal.

Voice of Customer to Product

Bring strategic customer requirements into Product roadmap discussions. Provide quarterly briefings on adoption patterns, blockers, and feature needs.

Success Metrics

Platform Adoption

  • Products per account: Number of Cloudflare products in production per strategic account
  • Developer platform adoption: Strategic accounts with Workers, R2, or D1 in production
  • AI adoption: Strategic accounts with Workers AI or AI Gateway in production

Revenue Influence

  • Expansion pipeline: Dollar value of platform expansion opportunities developed and handed to CD
  • Net Revenue Retention: NRR on strategic account portfolio (shared metric with CD)

Product Feedback

  • Requirements submitted: Strategic customer requirements brought to Product quarterly
  • Adoption blockers resolved: Product or engineering issues addressed that were blocking adoption

Customer-Facing Positioning

  • To customer executives, this role helps them realize value from Cloudflare’s entire platform:
    • An expert and trusted advisor; peer to their architects and technical leads
    • Focused on Platform adoption and business outcomes, not transactions
    • Turns platform capabilities into production workloads and business value

The Profile

  • Architectural Command: 10+ years of experience in Customer Engineering Leadership, Product Management, Consulting, or Technical Strategy within a global SaaS or infrastructure environment.
  • Executive Presence: Exceptional communication skills with the ability to influence C-level executives and internal product leads simultaneously.
  • Relentless Curiosity: A natural obsession with “How it works” and “How it could be better.” You are driven to discover the architectural truth behind every customer challenge.
  • Bias for Action: You don’t just identify problems; you build the “Formation” to solve them. You are comfortable in high-pressure, ambiguous environments.

Desirable skills, knowledge and experience

  • 7+ years of deployment experience in similar role or experience in a technical leadership role
  • Previous experience as a Customer Engineer leader, consultant or technical marketing engineer building, architecting or deploying security solutions
  • Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
  • Proven track record using AI to help drive revenue
  • Strong knowledge of Security Architecture, Design and Operations
  • Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
  • Proven experience working with customers and partners in successful design and deployment of solutions
  • Ability to juggle and successfully drive projects with customers, prospects, and partners.
  • Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS

Compensation

Compensation may be adjusted depending on work location.

This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.

For New York City based hires: Estimated annual salary of $273,000.00 to $341,000.00

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

  • Medical/Rx Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Commuter Spending Accounts
  • Fertility & Family Forming Benefits
  • On-demand mental health support and Employee Assistance Program
  • Global Travel Medical Insurance

Financial Benefits

  • Short and Long Term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Participation Plan

Time Off

  • Flexible paid time off covering vacation and sick leave
  • Leave programs, including parental, pregnancy health, medical, and bereavement leave

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Data Analytics Director, Data Science at Known

Director leads data science and analytics teams on marketing strategy projects, manages client engagements, and drives growth through advanced analytics and experimentation.

Lead Hybrid Posted 3 days ago RemoteFirstJobs Product
What this role involves

WE HAVE CREATED A WORLD WHERE ART AND SCIENCE ARE BEST FRIENDS

Known is what happens when a data science firm and a creative agency stop arguing and start collaborating. We were built from scratch with PhD data scientists and award-winning creatives working on the same briefs, from day one. That structure earned us an Ad Age #3 A-List ranking, back-to-back Data & Insights Agency of the Year wins, plus Emmys, Cannes Lions, Clios, and Effies across clients in finance, tech, entertainment, consumer goods, and real estate. We’re distributed across the U.S. and unapologetically ambitious.

If you’re tired of choosing between doing smart work and doing creative work, you’ll fit right in here.

BUT ENOUGH ABOUT US, LET’S TALK ABOUT YOU

Do you thrive at the intersection of data science, innovation, and marketing? Known seeks a Director of Data Science to lead cutting-edge marketing analytics and client engagements. Our Strategy team is at the heart of Known’s mission to bring ground-breaking customer insights, strategic consulting, media planning/buying and creative work to our clients.

WHAT YOU’LL DO

In this role you will have three main areas of responsibility:

  • Lead client engagements at the intersection of data science, AI and strategy: Take ownership of projects from scoping to delivery. Collaborate with clients and cross-functional teams to solve complex marketing challenges using advanced analytics, modeling approaches, statistics, and measurement & experimentation techniques.
  • Inspire and manage a talented team: Manage, mentor, and grow a high-performing team of analysts and data scientists and advise a larger set of quantitative survey researchers. Foster a culture of innovation, collaboration, and continuous learning, while ensuring your team consistently delivers high-quality work.
  • Drive growth: You’ll also pitch new projects and grow client relationships.
  • Be a thought leader: Stay ahead of trends in marketing analytics, bringing new methodologies, tools, and techniques to both team members and clients. Serve as a trusted advisor, sharing your expertise on experimentation, machine learning, and advanced data science methods.

WHO YOU ARE AND WHAT YOU HAVE DONE

  • You’re an expert in data science and statistics with 8+ years of professional experience in quantitative research, marketing, or consulting.
  • You have at least 2 years of experience managing people and teams, inspiring them to do their best work. You enjoy training and developing others.
  • You have superb communication, narrative-building, and presentation skills. You are as comfortable talking to engineers as with C-suite executives. You’re great at presenting and storytelling with data.
  • You can write high-quality Python code and are comfortable with tools like Git and SQL. You understand data pipelines and can bridge the gap between technical execution and strategic business goals.
  • You’re an expert at implementing and explaining machine learning models, including linear and XGBoost regressions.
  • You have a deep grasp of statistics and probability applied to experimentation and other marketing problems.
  • You’re proficient in analyzing both large datasets and smaller survey datasets. You have a POV on the role of AI in these environments. You’re up to date on the latest data science and AI developments and know how to apply them to what we’re trying to do.
  • You’re proficient with data engineering tasks and tools, though your focus is more on modeling than data engineering

Bonus points for experience with mid- and upper-funnel marketing strategies, expertise in causal inference, building generative AI applications, or dabbling with synthetic data.

SOME OF OUR PERKS

  • Unlimited paid time off
  • 401k with company matching and no vesting period
  • Annual bonuses
  • Generous medical plan
  • Paid parental leave

ONE LAST THING TO ASK YOURSELF

All this might sound great, but you’re probably still wondering, “Would I be a good fit for Known?” or “Would Known be a good fit for me?” Our culture is propped up by four values that we aspire to every day: We are one team. We see the good. We never stop learning. There’s always a better way. At Known we are setting out to build something more than just a company. We are building a legacy filled with exceptionally talented people with a kaleidoscope of backgrounds, experiences, and origin stories who feel encouraged and empowered to bring their whole selves to work, and to partner with us in molding and shaping our culture through our values.

Known is an equal opportunity employer and does not discriminate against employees or qualified job applicants on the basis of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or locally protected class.

The base salary for this position is $140K - $170K.

This range is posted in compliance with state and municipal Pay Transparency laws. In addition to base compensation, this role is eligible to receive additional Known benefits.

#LI-RR1

Read the full description
Design Creative Director| Director, Design (Hybrid) at Rewards Network

Lead an internal design team and external creative partners to develop and maintain cohesive brand identity across marketing, product, and digital/physical experiences for Rewards Network and 20+ white-label loyalty programs.

Lead Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The In-House Creative Director is the guardian of the visual representation of our brand. You will lead an internal team of designers, and external content teams to build differentiated, consistent, sophisticated, recognizable, and engaging brand experiences across every instance where Rewards Network is present: marketing, product, service, digital and physical spaces.

The scope extends well beyond our own brand. Rewards Network powers nearly 20 white label, well established loyalty programs, giving you the opportunity to represent and bring to life some of the most recognized brands globally while ensuring each experience is distinctive, engaging, and true to the partner’s brand.

By working cross-functionally across every team, you ensure that brand identity and integrity shines consistently for our restaurant customers, our loyalty partners, our dining members, our investors, and broadly across our industry.  By deeply understanding the competitive landscape, you ensure that our brand is recognized amongst our competitors by differentiated, sophisticated design that communicates thought leadership and success.

This is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.

What you’ll bring to the table: (Responsibilities)

  • Brand Stewardship: Evolve and protect the overarching visual identity, tone of voice, and design standards across all corporate assets and deliverables.
  • Experiential & Spatial Direction: Partner with events and field teams to translate brand pillars into physical touchpoints.
  • Campaign Execution: Support multi-channel marketing campaigns and offer strategies from concept to execution across Rewards Network brand and all personalized partner brands.
  • Product & Brand Storytelling: Create compelling visuals for different restaurant offer types across many different customer segments and partners.
  • Translate new product and technical features, AI innovations, and complex ecosystem value propositions into clear, emotionally resonant, and accessible creative narratives.
  • Design System & Brand Governance: Scale, evolve, and maintain comprehensive design systems and brand guidelines that operate effectively across every touchpoint and communication vehicle across all functions (marketing, product, sales, service).
  • Interactive & Digital Craft Leadership: Direct the creation of cutting-edge digital experiences, including immersive web animations and videos, sales enablement materials, product explanations / demonstrations / tutorials, customer testimonials, and leadership thought pieces.
  • Creative Operations & Scaling: Build and optimize agile creative workflows, determine tooling/technology needs (such as Figma, Adobe CC, and emerging AI-assisted pipelines), and efficiently allocate internal team resources or external agency partners.
  • Cross-Functional Collaboration: Partner closely with Marketing, Product Management, Product Marketing, Partnerships, Engineering, Field and Service teams to co-create and support go-to-market (GTM) strategies.
  • Content Production: Oversee production, use, and implementation of high-volume, photography, videography, and promotional campaigns for all channels.
  • Team Cultivation & Mentorship: Lead and inspire an internal team of designers and copywriters, fostering a high-performance culture of experimentation and craft.
  • Company Values: Exude Rewards Network’s company values: be open, honest and direct; put customers at the center of everything we do, set a high bar and achieve it, think and act like an owner and always with integrity, presume trust, celebrate others, and have fun.

Do you have the right mix of ingredients: (Requirements)

  •  Ability to build and govern brand identity systems to ensure a more cohesive and thoughtful brand.

  • Balancing Rewards Network innovation with partner brand standards. Produces distinctive co-branded creative while staying compliant with an airline or hotel partner’s brand book and approvals.

  • Multi-channel experience in email, paid social, display, landing pages, app UI, print and event. Performance driven creative that drives leads, sales, spend in marketplace.

  • Team leadership and development. critique that raises work without crushing it, career pathing, workload tri-age across 2 to 6 designers.

  • Expert in Figma, Adobe CC, project management software, presentation tools like PowerPoint, AI tools.

  • Creative operations. Intake, briefing, routing, review cycles, version control, asset classification.

  • Stakeholder navigation and presentation with the ability to defend work and thought process to leadership, partner teams, and executives in the business.

  • Vendor and freelance management with the ability to source, scope, brief, budget, and QC for photographers, videographers, animators, and overflow capacity.

Education, Certifications and Experience:

  • Bachelor’s degree in art, design, marketing, business, or related field.
  • 6+ years of experience in creative, marketing, or design with at least 2 years of leadership experience.
  • Demonstrated experience leading a portfolio of multiple concurrent, related programs from inception to launch.
  • Experience working with creative tools, systems and technologies.
  • Experience presenting program-level status to executives and senior-leaders.

What you’ll love about us:

Comprehensive benefits package, which includes:

  • This is a full-time, exempt position and the base compensation for this opening in Chicago is expected to be $140,000-$160,000 annualized, depending on level, candidate experience, skills, and other factors. This position will be eligible for an annual bonus program with a 15% bonus target for total at target of $161,000-$195,500.
  • Competitive Paid Time Off and company holidays
  • Generous dining reimbursement when you dine with our restaurant clients
  • 401(k) plan with a company match
  • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
  • Partnership with Rx n Go, offering certain prescriptions for free
  • Two dental plan options and a vision plan
  • Flexible Spending Accounts and a pre-tax commuter benefit program
  • Accident, Critical Illness, and Hospital Indemnity Insurance Plans
  • Short Term and Long Term disability
  • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
  • Employee Life Assistance Program
  • Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations
  • Catered lunches provided on Tuesday’s in our Chicago office

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$140,000—$160,000 USD

Read the full description
Sales Chiropractic Business Development Team Lead at Prompt EMR

Leads and coaches a chiropractic business development team while contributing individual sales prospecting and qualification efforts to drive market growth.

Lead Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

Job Title: Chiropractic Business Development Team Lead - Remote or Hybrid

Full Time, Days - Occasional evening and weekend work

Prompt is revolutionizing healthcare by delivering highly automated, modern software to rehab therapy and chiropractic practices, the teams within, and the patients they serve. As one of the fastest-growing companies in the therapy EHR space and an emerging leader in chiropractic technology, we are looking for a Chiropractic Business Development Team Lead to help us accelerate Prompt’s growth within the chiropractic market.

Why Work for Prompt?

  • BIG Challenges: At Prompt, we are solving complex and unique problems that have plagued healthcare practices for decades.

  • Talented People: Prompt didn’t happen by chance. It’s a team of incredibly talented and proven individuals who joined forces to build exceptional software for rehab and chiropractic practices.

  • Healthy Approach: This isn’t an investment bank. We work long hours when needed, but at Prompt you own your workload, and the organization values smart work over simply working more hours.

  • Positive Impact: Prompt helps practices operate more efficiently, grow their businesses, and deliver better patient care. We’re helping modernize an industry that has historically relied on fragmented, manual, and outdated technology.

The Role

Prompt has built an industry-leading Business Development organization, and Chiropractic is one of our key growth markets.

We are looking for a competitive, data-driven, highly motivated Chiropractic Business Development Team Lead to help lead and scale our Chiropractic BDR team.

You will report to the Manager of Business Development and serve as a frontline leader for the Chiropractic BDR team, helping drive performance, develop talent, and continuously improve how Prompt goes to market within the chiropractic community.

This is a player-coach role with a combination of individual contributor and leadership responsibilities. The ideal candidate is excited about developing people while remaining close to the work including prospecting, testing messaging, understanding the chiropractic buyer, and helping the team create qualified opportunities.

This role is also an excellent opportunity for someone interested in continuing on a Sales Leadership career track.

Key Responsibilities

  • Coach and develop Chiropractic BDRs through regular 1:1s, call reviews, role plays, live coaching, and real-time feedback focused on prospecting, discovery, qualification, objection handling, and demo setting.

  • Drive team performance against daily, weekly, and monthly activity and demo goals, using performance data to identify gaps and create clear action plans to improve results.

  • Own the day-to-day execution of the Chiropractic BDR motion, ensuring the team remains focused on the highest-value accounts, campaigns, messaging, and opportunities within the chiropractic market.

  • Develop deep expertise in the chiropractic buyer, including common practice workflows, operational challenges, technology pain points, competitive solutions, and the priorities of chiropractors and chiropractic practice leaders.

  • Lead by example by maintaining strong personal prospecting habits and demonstrating effective calling, messaging, follow-up, discovery, and objection-handling techniques.

  • Monitor team metrics and KPIs, including calls, connects, conversations, demos booked, demos arrived, conversion rates, pipeline generated, and quota attainment.

  • Use data to improve team effectiveness, identifying trends across individual reps, campaigns, lead sources, messaging, and segments and translating those insights into coaching or process changes.

  • Provide ongoing sales coaching based on individual performance data, call recordings, observed behaviors, and demonstrated skill gaps.

  • Support onboarding and ramping of new Chiropractic BDRs by facilitating training, role plays, shadowing, systems education, chiropractic market education, and early-stage coaching.

  • Reinforce sales processes and Rules of Engagement, ensuring BDRs consistently follow Prompt’s qualification criteria, CRM requirements, prospecting workflows, and account ownership standards.

  • Continuously improve our chiropractic messaging and talk tracks by identifying what resonates with chiropractic prospects and helping the team translate Prompt’s capabilities into compelling business value.

  • Identify opportunities for process improvement and communicate market trends, prospect feedback, competitive intelligence, challenges, and recommendations to BDR leadership.

  • Create accountability within the team by setting clear expectations, following up on commitments, reinforcing high standards, and addressing performance issues early.

  • Partner closely with Chiropractic AEs to improve qualification, BDR-to-AE handoffs, SAL-to-SQL conversion, account strategy, and overall pipeline quality.

  • Partner cross-functionally with Marketing, Sales, Product, and other teams to strengthen Prompt’s chiropractic go-to-market strategy and ensure market feedback reaches the appropriate stakeholders.

  • Support chiropractic-specific campaigns and strategic initiatives, including outbound campaigns, conferences and events, new market initiatives, messaging tests, and prospecting pilots.

  • Help motivate and engage the team by fostering a culture that is positive, competitive, collaborative, accountable, and focused on continuous improvement.

  • Support performance management by documenting coaching, identifying recurring performance gaps, and partnering with BDR leadership on development plans when appropriate.

  • Stay current on Prompt’s product, the chiropractic market, and the competitive landscape, ensuring the team can confidently articulate why Prompt is uniquely positioned to help chiropractic practices operate more efficiently and grow.

  • Serve as the first point of contact for day-to-day Chiropractic BDR questions, helping reps troubleshoot accounts, prospecting strategies, qualification questions, workflows, and challenging conversations.

  • Contribute to hiring and interviewing by participating in candidate interviews and helping identify high-potential BDR talent.

  • Bring the voice of the chiropractic market back to leadership, identifying recurring prospect needs, objections, competitive themes, and emerging opportunities that can help shape Prompt’s broader chiropractic strategy.

Minimum Requirements

  • 3+ years of BDR, SDR, sales, or relevant business development experience

  • Previous experience working within the chiropractic industry, chiropractic technology, healthcare SaaS, EMR, or a related healthcare market strongly preferred

  • 6–12+ months of leadership, mentorship, Team Lead, or people management experience preferred

  • Demonstrated success meeting or exceeding individual sales or business development goals

  • Strong understanding of outbound prospecting, qualification, pipeline generation, and sales development fundamentals

  • Possess a growth mindset and a desire to continually improve as both a salesperson and people leader

  • Passion for coaching, empowering, and developing team members by identifying individual strengths and areas of opportunity

  • Comfortable using performance data and KPIs to identify trends, diagnose problems, and drive action

  • Ability to thrive in an autonomous environment, navigate ambiguity, and proactively take initiative

  • Ability to effectively delegate tasks and projects while understanding individual strengths and team capacity

  • Highly proficient written and verbal communication skills

  • Comfortable navigating challenging conversations and providing direct, constructive feedback

  • Ability to exercise sound judgment, seek leadership support when appropriate, and return to teammates with thoughtful, solutions-oriented responses

  • Comfortable leading team meetings, trainings, role plays, and educational sessions

  • Ability to communicate and collaborate effectively across Sales, Marketing, Product, and other teams

  • Passion for learning software, technology, healthcare, and the chiropractic market

  • Ability to balance multiple priorities in a fast-moving environment and put in additional hours when necessary

  • Proven ability to manage multiple projects, shift priorities quickly, meet deadlines, and maintain professional composure

  • Comfortable owning your workload while knowing when to escalate or ask leadership for support

  • Proficient with Word, Excel, PowerPoint, Google Workspace, Slack, and CRM/sales technology

What Success Looks Like

A successful Chiropractic BDR Team Lead doesn’t just help the team hit its number. They help build a stronger chiropractic growth engine for Prompt.

Success in this role means:

  • Chiropractic BDRs consistently achieve or exceed performance expectations.

  • Reps demonstrate measurable improvement in prospecting, discovery, qualification, and live conversation skills.

  • New BDRs ramp quickly and effectively.

  • Chiropractic pipeline grows in both volume and quality.

  • BDR-to-AE handoffs and downstream conversion continue to improve.

  • The team develops stronger chiropractic-specific messaging and market expertise.

  • Leadership has greater visibility into what’s working, what’s not, and where new opportunities exist within the chiropractic market.

  • The Chiropractic BDR team operates with a high level of accountability, energy, collaboration, and ownership.

Perks - What You Can Expect

Perks - What you can expect:

  • Competitive salaries

  • Remote/hybrid environment

  • Potential equity compensation for outstanding performance

  • Flexible PTO

  • Company-wide sponsored lunches

  • Company paid disability and life insurance benefits

  • Company paid family and medical leave

  • Medical, dental, and vision insurance benefits

  • Discounted pet insurance

  • FSA/DCA and commuter benefits

  • 401k

  • Complimentary subscription to digital fitness classes and wellness content

  • Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don’t hesitate to inquire with our team.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees

Prompt Therapy Solutions, Inc is an E-Verify Employer.

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Engineer Head of Engineering, Rewards at Moniepoint Group

Leads a team of engineers to build and scale Moniepoint's rewards platform, managing platform architecture, team expansion, and feature development across consumer and business segments.

Lead Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Spain

Some of our most mission-critical team members are based in Spain, having joined us from companies like Wise and Glovo. Moniepoint is one of the largest and fastest-growing digital banks in Africa, and this is an opportunity to work on genuinely impactful problems: disrupting financial services at scale in emerging markets, and building systems and products that process hundreds of billions of dollars in transaction volume annually for tens of millions of people.

So, now we are looking for our Head of Engineering, Rewards to join us in Spain.

About The Role

Rewards is one of the most strategically important platforms at Moniepoint, and it is being built into a dedicated charter with its own engineering and product leadership. The platform sits at the centre of our retention strategy across a user base of approximately 23 million people.

Today the platform does one thing: cashback. It works, but it has barely scratched the surface of what rewards can be, and the cashback product itself is not yet built to the depth it deserves. The ambition is to evolve it into a full rewards, retention, engagement and personalisation platform — and to do that across the full 360 degrees of our network. That means rewards for our business customers, rewards for our consumer customers, and rewards for the sales agents who drive our distribution. Very few companies get to design this from close to a blank page at this scale.

The Head of Engineering owns that platform end to end. You will inherit a team of nine engineers, including an Engineering Manager, and build the organisation out from there — the current expectation is a minimum of three product units and upwards of 25 people, though the eventual shape is genuinely yours to define. Your first objective is to get the best possible performance out of the cashback product we already have. From there, you will work with Growth, Sales and Marketing to determine what we build for acquisition and retention, and roll it out across every customer we serve.

This is a consumer-facing product engineering role, and that is the most important thing to understand about it. Rewards is won or lost on experimentation, personalisation, and the quality of the experience in a customer’s hands. We are looking for a leader who has built and shipped direct-to-consumer products at scale, who is fluent in experimentation and A/B testing, and who has real depth in front-end and mobile engineering — not a purely backend platform leader.

Moniepoint runs a Domain CTO model. We view our Heads of Engineering as the CTO of their domain: you own the technical roadmap, the architecture, the delivery, and the organisation beneath you. You will have full autonomy over engineering strategy, architecture, hiring, operating cadence and roadmap trade-offs.

You will report functionally to our Group CTO, with a dual reporting line into the Product leader for Rewards. That second line is a delivery relationship rather than a seniority one — engineering and product are peers here, and you will build the team to full capacity together. Your responsibilities as Head of Engineering, Rewards includes:

  • Owning the technical strategy, architecture and roadmap for the Rewards Platform end to end.
  • Improving the performance, reliability and depth of the existing cashback product as an immediate first priority.
  • Evolving cashback into a broader rewards, retention, engagement and personalisation platform serving business customers, consumer customers and sales agents.
  • Building the engineering organisation from its current base - structuring product units, hiring engineers and Engineering Managers, and leading through those managers as the team scales.
  • Establishing a strong experimentation culture: A/B testing, cohort analysis, and measurement that lets the team learn quickly what actually changes customer behaviour.
  • Working closely with Growth, Sales and Marketing to translate acquisition and retention objectives into product and engineering initiatives.
  • Owning the customer-facing experience of rewards across mobile and web, including how quickly and reliably customers receive what they have earned.
  • Define architecture standards, engineering processes and quality metrics, and own the engineering health of the domain — incidents, production defects, deployment frequency, change failure rate, and developer experience.
  • Build the platform to serve customers across multiple geographies as Moniepoint expands.
  • Partner with Product to define the rewards-specific metrics and OKRs that do not yet exist, and hold the team to them.

Who You Are

  • Direct-to-consumer product engineering at scale. You have built and shipped products used directly by large consumer audiences, and you understand what moves engagement and retention. This is the defining requirement of the role.
  • Genuine front-end and mobile depth. You have led or personally built consumer-facing mobile and web experiences. A backend-only background, however strong, is not what this role needs.
  • Experimentation and growth engineering. Hands-on experience running A/B tests, feature flagging, and measurement frameworks, and using the results to drive product decisions rather than to justify them.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, not a single team.
  • Hands-on technical leadership. You are still close to the code. We expect a meaningful proportion of hands-on engineering time and technical credibility with the engineers you lead.
  • 10+ years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • Comfort with our backend environment — Java and Spring Boot — and the ability to lead backend engineers credibly, even if it is not where your own depth sits.
  • Experience building and scaling an engineering organisation from a small base, including hiring and developing Engineering Managers.
  • Strong collaboration with commercial stakeholders — growth, marketing and sales — and the ability to translate business objectives into engineering work.
  • Rewards, loyalty, gamification, personalisation or growth platform experience is a strong advantage but is not required.
  • Fintech or payments experience is an advantage, not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • The existing cashback product performing measurably better — faster, more reliable, and more compelling to customers.
  • A credible rewards platform roadmap defined with Product, and the first initiatives beyond cashback shipped.
  • A functioning experimentation practice, where the team ships, measures and learns on a short cycle.
  • An engineering organisation built out from its current base, with a strong bench of Engineering Managers and senior engineers.
  • Rewards established as a measurable contributor to retention and engagement across the customer base.
  • Clear architecture standards and engineering processes in place across the product units.

Why Join Us

  • A rare blank page. The platform exists, but almost everything it could become is still ahead of it, and you will define what that is.
  • Direct influence on retention across a base of roughly 23 million users, at one of the largest and fastest-growing digital banks in Africa.
  • Full autonomy as the CTO of your domain, with the backing to build the organisation you think the problem needs.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

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Sales Director, Strategic Restaurant Marketing (Hybrid) at Rewards Network

Director leads strategic marketing initiatives for high-value restaurant customers, develops customized value propositions, and partners with senior sales leadership to drive customer acquisition and retention.

Lead Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The Director of Strategic Marketing Development is an integral part of the restaurant marketing team at Rewards Network. You will partner directly with our Senior Vice President of Sales and Divisional Vice Presidents to manage our most significant restaurant prospects and customers.

You will sit alongside our senior sales leaders with our prospects and customers to explain the Rewards Network value proposition. You will deliver custom, sophisticated, compelling sales and service messages while evangelizing the range of custom marketing programs and services available to these customers.

You will direct our broader restaurant marketing team on how to craft personalized sales pitches for our most important customers, enabling you to create new and differentiated value through our marketing and capital products. By understanding each customer segment and particular customer need, you will oversee personalized, clear, concise value propositions supported by data and analysis. You will work hand in hand with your colleagues in marketing to outline and craft proposed customer marketing campaigns.

You will interact with customers to source feedback and develop an understanding of their business, solution, and product needs. Leveraging this feedback, you will develop a comprehensive understanding of the competitive environment and the specific language that our competitors use to speak to their products.

For customer retention, you will own the delivery of regular Business Reviews. Your ability to understand a customer, their objections and business needs, think critically, understand complex marketing programs, distill sophisticated analysis into clear and concise conclusions, and communicate effectively will be paramount to your success in this role.

This is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.

What you’ll bring to the table: (Responsibilities)

  • Sales: Assist in the sales meetings of marketing services and capital products to sophisticated, national restaurant enterprises. Work closely with your sales partners to answer questions, overcome objections, and understand the needs and concerns of the prospect.
  • Customer Campaign Communication: Communicate multi-channel marketing campaigns and offer strategies for our most important customers and prospects from concept to execution to analysis.
  • Product & Brand Storytelling: Create compelling stories and presentations to communicate our value proposition to our most important customers and prospects.  Partner with Creative Marketing to ensure that visuals clearly communicate the appropriate message.  Partner with analysts in Finance and Data Science to ensure messages are accurate and clearly supported by data, analysis and insights.
  • Cross-Functional Collaboration: Partner hand-in-hand across Marketing, Sales, Customer Service and Operations Leadership to drive the acquisition and retention of restaurant customers.
  • Company Values: Exude Rewards Network’s company values: be open, honest and direct; put customers at the center of everything we do, set a high bar and achieve it, think and act like an owner and always with integrity, presume trust, celebrate others, and have fun.

Do you have the right mix of ingredients: (Requirements)

  • A deep and extensive understanding of the restaurant industry, specifically the business of restaurants.
  • Exceptional ability to understand customer needs, position products effectively, seamlessly manage objections, and creatively design marketing solutions to meet customer needs – stated or implied.
  • Exceptional ability to bring clarity to complex business situations, to apply frameworks to simplify a message, and to define the appropriate analysis to clearly communicate an outcome.
  • Demonstrated experience creating clear, sophisticated communication materials: presentations, customer-facing summaries, analysis and insights.
  • Experience interacting with senior leaders; comfortable asking detailed questions to clarify complex situations.
  • Demonstrated ability to ramp quickly into ambiguous, in-flight programs, and operate independently within days or weeks, not months.

Education, Certifications and Experience: Preferred

  • Bachelor’s degree in business, marketing, or related field
  • 7+ years experience in sales, business development, marketing, or similar role
  • At least 3 years working directly supporting or within the restaurant industry

What you’ll love about us:

Comprehensive benefits package, which includes:

  • This is a full-time, exempt position and the base compensation for this opening in Chicago is expected to be $140,000-$170,000 annualized, depending on level, candidate experience, skills, and other factors. This position will be eligible for an annual bonus program with a 15% bonus target for total at target of $161,000-$184,000.
  • Competitive Paid Time Off and company holidays
  • Generous dining reimbursement when you dine with our restaurant clients
  • 401(k) plan with a company match
  • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
  • Partnership with Rx n Go, offering certain prescriptions for free
  • Two dental plan options and a vision plan
  • Flexible Spending Accounts and a pre-tax commuter benefit program
  • Accident, Critical Illness, and Hospital Indemnity Insurance Plans
  • Short Term and Long Term disability
  • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
  • Employee Life Assistance Program
  • Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations
  • Catered lunches provided on Tuesday’s in our Chicago office

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$140,000—$170,000 USD

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Design Creative Director| Director, Design (Hybrid) at Rewards Network

Leads internal design team and external content partners to develop and maintain consistent brand experiences across marketing, product, and digital/physical spaces for Rewards Network and 20+ white-label loyalty programs.

Lead Hybrid Posted 4 days ago RemoteFirstJobs Product
What this role involves

About Rewards Network

For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners’ loyalty programs.

Our Culture

At Rewards Network, you’ll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company’s success. We take pride in partnering with the world’s most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.

Job Overview

The In-House Creative Director is the guardian of the visual representation of our brand. You will lead an internal team of designers, and external content teams to build differentiated, consistent, sophisticated, recognizable, and engaging brand experiences across every instance where Rewards Network is present: marketing, product, service, digital and physical spaces.

The scope extends well beyond our own brand. Rewards Network powers nearly 20 white label, well established loyalty programs, giving you the opportunity to represent and bring to life some of the most recognized brands globally while ensuring each experience is distinctive, engaging, and true to the partner’s brand.

By working cross-functionally across every team, you ensure that brand identity and integrity shines consistently for our restaurant customers, our loyalty partners, our dining members, our investors, and broadly across our industry.  By deeply understanding the competitive landscape, you ensure that our brand is recognized amongst our competitors by differentiated, sophisticated design that communicates thought leadership and success.

This is a hybrid position and requires in-office presence Tuesday through Thursday each week in Chicago.

What you’ll bring to the table: (Responsibilities)

  • Brand Stewardship: Evolve and protect the overarching visual identity, tone of voice, and design standards across all corporate assets and deliverables.
  • Experiential & Spatial Direction: Partner with events and field teams to translate brand pillars into physical touchpoints.
  • Campaign Execution: Support multi-channel marketing campaigns and offer strategies from concept to execution across Rewards Network brand and all personalized partner brands.
  • Product & Brand Storytelling: Create compelling visuals for different restaurant offer types across many different customer segments and partners.
  • Translate new product and technical features, AI innovations, and complex ecosystem value propositions into clear, emotionally resonant, and accessible creative narratives.
  • Design System & Brand Governance: Scale, evolve, and maintain comprehensive design systems and brand guidelines that operate effectively across every touchpoint and communication vehicle across all functions (marketing, product, sales, service).
  • Interactive & Digital Craft Leadership: Direct the creation of cutting-edge digital experiences, including immersive web animations and videos, sales enablement materials, product explanations / demonstrations / tutorials, customer testimonials, and leadership thought pieces.
  • Creative Operations & Scaling: Build and optimize agile creative workflows, determine tooling/technology needs (such as Figma, Adobe CC, and emerging AI-assisted pipelines), and efficiently allocate internal team resources or external agency partners.
  • Cross-Functional Collaboration: Partner closely with Marketing, Product Management, Product Marketing, Partnerships, Engineering, Field and Service teams to co-create and support go-to-market (GTM) strategies.
  • Content Production: Oversee production, use, and implementation of high-volume, photography, videography, and promotional campaigns for all channels.
  • Team Cultivation & Mentorship: Lead and inspire an internal team of designers and copywriters, fostering a high-performance culture of experimentation and craft.
  • Company Values: Exude Rewards Network’s company values: be open, honest and direct; put customers at the center of everything we do, set a high bar and achieve it, think and act like an owner and always with integrity, presume trust, celebrate others, and have fun.

Do you have the right mix of ingredients: (Requirements)

  •  Ability to build and govern brand identity systems to ensure a more cohesive and thoughtful brand.

  • Balancing Rewards Network innovation with partner brand standards. Produces distinctive co-branded creative while staying compliant with an airline or hotel partner’s brand book and approvals.

  • Multi-channel experience in email, paid social, display, landing pages, app UI, print and event. Performance driven creative that drives leads, sales, spend in marketplace.

  • Team leadership and development. critique that raises work without crushing it, career pathing, workload tri-age across 2 to 6 designers.

  • Expert in Figma, Adobe CC, project management software, presentation tools like PowerPoint, AI tools.

  • Creative operations. Intake, briefing, routing, review cycles, version control, asset classification.

  • Stakeholder navigation and presentation with the ability to defend work and thought process to leadership, partner teams, and executives in the business.

  • Vendor and freelance management with the ability to source, scope, brief, budget, and QC for photographers, videographers, animators, and overflow capacity.

Education, Certifications and Experience:

  • Bachelor’s degree in art, design, marketing, business, or related field.
  • 6+ years of experience in creative, marketing, or design with at least 2 years of leadership experience.
  • Demonstrated experience leading a portfolio of multiple concurrent, related programs from inception to launch.
  • Experience working with creative tools, systems and technologies.
  • Experience presenting program-level status to executives and senior-leaders.

What you’ll love about us:

Comprehensive benefits package, which includes:

  • This is a full-time, exempt position and the base compensation for this opening in Chicago is expected to be $140,000-$160,000 annualized, depending on level, candidate experience, skills, and other factors. This position will be eligible for an annual bonus program with a 15% bonus target for total at target of $161,000-$195,500.
  • Competitive Paid Time Off and company holidays
  • Generous dining reimbursement when you dine with our restaurant clients
  • 401(k) plan with a company match
  • Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
  • Partnership with Rx n Go, offering certain prescriptions for free
  • Two dental plan options and a vision plan
  • Flexible Spending Accounts and a pre-tax commuter benefit program
  • Accident, Critical Illness, and Hospital Indemnity Insurance Plans
  • Short Term and Long Term disability
  • Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
  • Employee Life Assistance Program
  • Hybrid working space in our state of the art office downtown located by the Metra and Ogilvie train stations
  • Catered lunches provided on Tuesday’s in our Chicago office

Rewards Network is an Equal Opportunity Employer (EOE). We encourage and strongly support workplace diversity.

Expected Pay Range

$140,000—$160,000 USD

Read the full description
Engineer Head of Engineering, Field Verification at Moniepoint Group

Leads engineering team building and scaling Moniepoint's field verification platform that coordinates physical KYC checks across Nigeria.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Field Verification to join us in UK.

About The Role

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team.

The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out.

We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it.

That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country.

There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else’s plan, on a system that already carries real weight for the business.

As Head of Engineering, Field Verification, your responsibilities will include:

  • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership.
  • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development.
  • Leading and growing the existing cross-functional team, and building the organisation out as scope expands.
  • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers.
  • Owning the platform’s client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on.
  • Delivering a native mobile experience for field officers.
  • Ensuring verification data is structured, auditable and fit for compliance scrutiny.
  • Building for multi-country expansion as Moniepoint enters new markets.
  • Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud.
  • Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers.

Who You Are

  • You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader.
  • You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here.
  • You have built platforms, not just products. Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements you did not anticipate.
  • You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV.
  • You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot.
  • You have at least 5 years of engineering leadership, including managing Engineering Managers.
  • You collaborate well with product and business stakeholders, and can translate operational requirements into engineering solutions.
  • Experience working with location and geospatial data is a strong plus, including map integrations.
  • Experience with route, trip or delivery optimisation is a strong plus.
  • Experience building for compliance — where data must be structured to evidence what was done and when — is a strong plus.
  • Experience with identity, KYC or verification platforms is a plus. None of these four are requirements.

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Poland.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like

  • The domain has clear technical ownership and direction for the first time.
  • The team out of keep-the-lights-on mode and delivering against a prioritised roadmap.
  • Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification.
  • A native mobile experience shipped for field officers.
  • Verification data that stands up to compliance scrutiny across every business unit the platform serves.
  • The platform ready to support a new market.
  • A team grown beyond its current size, with a strong bench of engineers and managers.

Why Join Us

  • A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform.
  • A lean, capable team making outsized impact, and the remit to build the organisation around them.
  • Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect in The Hiring Process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive organisation.

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Leads engineering team building and modernizing MonieCRM, a custom-built workforce operations platform serving 50,000+ field sales reps, handling financial transactions, compensation, and partner management.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in UK.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Design Director of Product Design at EvenUp

Leads a team of product designers while contributing hands-on to strategic design initiatives across a legal tech platform, balancing mentorship with high-impact design work.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more.

We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com.

We’re looking for a Director of Product Design to help shape the future of EvenUp’s product design practice. Reporting to the Head of Design, you’ll lead a small team of embedded product designers while also contributing hands-on to high-impact projects. This is a true player-coach role, with about half your time spent mentoring and growing the team and the other half leading design for strategic initiatives in close partnership with engineering, product, and AI.

This role offers broad scope and strategic influence across a modular, fast-evolving platform. You’ll support work spanning AI tools and workflow infrastructure, helping to architect cohesive, user-centered experiences in a technically complex space. It’s an opportunity to shape foundational design systems, build team culture, and make a lasting impact on the legal tech ecosystem we’re helping to define.

This is a hybrid role with the expectation of working at least 3 days a week from one of our office hubs in San Francisco or Toronto.

What you’ll do:

  • Lead and support a team of 4+ product designers, investing in their growth, performance, and career development.

  • Drive hiring for open roles on your team, partnering with recruiting and design leadership to scale our design practice.

  • Collaborate cross-functionally with product, engineering, and data teams to define strategy, scope product opportunities, and ship high-quality solutions.

  • Balance management responsibilities with hands-on design work—taking ownership of critical projects that contribute directly to business goals.

  • Champion design excellence and foster a collaborative, feedback-rich design culture grounded in user-centered thinking and high standards of execution.

What we look for:

  • 10+ years of experience in software product design

  • 5+ years of experience in managing other designers.

  • A track record of designing impactful B2B workflow tools for complex, specialized users—experience with internal tooling and/or AI interfaces is a strong plus.

  • Proven ability to lead and scale a team, including hiring and developing talent.

  • Strong collaboration and communication skills; experience working cross-functionally with technical and non-technical stakeholders.

  • Ability to drive clarity in ambiguous problem spaces and ship high-quality work at speed.

Benefits & Perks:

As part of our total rewards package, we offer attractive benefits and perks to our employees, including:

  • Choice of medical, dental, and vision insurance plans for you and your family.

  • Additional insurance coverage options for life, accident, or critical illness.

  • Flexible paid time off, sick leave, short-term and long-term disability.

  • 10 US observed holidays, and Canadian statutory holidays by province.

  • A home office stipend.

  • 401(k) for US-based employees and RRSP for Canada-based employees.

  • Paid parental leave.

  • A local in-person meet-up program.

  • Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates:

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page .

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Read the full description
Engineer Head of Engineering, Field Verification at Moniepoint Group

Leads engineering strategy and execution for Field Verification platform, managing a lean squad to build and scale KYC verification systems processing millions of transactions.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Field Verification to join us in UK.

About The Role

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team.

The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out.

We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it.

That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country.

There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else’s plan, on a system that already carries real weight for the business.

As Head of Engineering, Field Verification, your responsibilities will include:

  • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership.
  • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development.
  • Leading and growing the existing cross-functional team, and building the organisation out as scope expands.
  • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers.
  • Owning the platform’s client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on.
  • Delivering a native mobile experience for field officers.
  • Ensuring verification data is structured, auditable and fit for compliance scrutiny.
  • Building for multi-country expansion as Moniepoint enters new markets.
  • Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud.
  • Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers.

Who You Are

  • You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader.
  • You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here.
  • You have built platforms, not just products. Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements you did not anticipate.
  • You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV.
  • You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot.
  • You have at least 5 years of engineering leadership, including managing Engineering Managers.
  • You collaborate well with product and business stakeholders, and can translate operational requirements into engineering solutions.
  • Experience working with location and geospatial data is a strong plus, including map integrations.
  • Experience with route, trip or delivery optimisation is a strong plus.
  • Experience building for compliance — where data must be structured to evidence what was done and when — is a strong plus.
  • Experience with identity, KYC or verification platforms is a plus. None of these four are requirements.

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Poland.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like

  • The domain has clear technical ownership and direction for the first time.
  • The team out of keep-the-lights-on mode and delivering against a prioritised roadmap.
  • Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification.
  • A native mobile experience shipped for field officers.
  • Verification data that stands up to compliance scrutiny across every business unit the platform serves.
  • The platform ready to support a new market.
  • A team grown beyond its current size, with a strong bench of engineers and managers.

Why Join Us

  • A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform.
  • A lean, capable team making outsized impact, and the remit to build the organisation around them.
  • Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect in The Hiring Process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive organisation.

Read the full description
Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Lead engineering team building and modernizing internal sales & marketing tools platform serving 50,000+ field sales agents and 20M+ users.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in UK.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Read the full description
Engineer Head of Engineering, Field Verification at Moniepoint Group

Leads the engineering team building and scaling Moniepoint's field verification platform that conducts KYC checks for millions of customers across Nigeria and Africa.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Field Verification to join us in UK.

About The Role

Field Verification is how Moniepoint knows that the people and businesses on our platform are real. Every Moniepoint customer, retail and business, requires a completed field verification as part of KYC. The platform coordinates physical, in-person checks — verifying individuals, business owners, business addresses and loan guarantors — and it serves nearly every part of the company: onboarding, loans, compliance and the fraud team.

The system works today. A back office gives each business unit visibility and control over its own verification requests. A mobile-friendly web app puts the work in the hands of Field Verification Officers and the cluster leads who manage them across local government areas. An API layer lets other business units push verification requests in and receive results back by webhook, and an assignment algorithm routes each request to an officer close enough to carry it out.

We want to be straightforward about the rest. This domain has never had a dedicated engineering leader, and that is the single biggest constraint on it. The team is one lean, cross-functional squad — an Engineering Manager, four engineers and a QA — carrying verification volume for the entire customer base. They have done that impressively well, but running lean means running in keep-the-lights-on mode, and a long list of things that would make this platform substantially better has been waiting for someone to own it.

That list is the role. Trip and route management, so an officer can plan an optimal day across several sites rather than making a separate journey for each one — today we pay for a round trip per verification, and the logistics are nowhere near optimal. Capacity management. A native mobile app, wanted for a long time and never resourced. Liveness and identity verification tooling, exposed as APIs the rest of the business can build on. And as Moniepoint expands into markets where identity verification is as difficult as it is in Nigeria, Kenya among them, a platform that works beyond a single country.

There is a great deal of room to build here. Whoever takes this on will set the direction rather than inherit someone else’s plan, on a system that already carries real weight for the business.

As Head of Engineering, Field Verification, your responsibilities will include:

  • Owning the technical strategy, architecture and roadmap for the Field Verification platform end to end, and setting direction for a domain that has been running without dedicated engineering leadership.
  • Moving the platform from keep-the-lights-on operation to deliberate, prioritised development.
  • Leading and growing the existing cross-functional team, and building the organisation out as scope expands.
  • Building the operational efficiency layer — trip and route optimisation, task allocation and capacity management for field officers.
  • Owning the platform’s client-facing surface: the APIs and webhooks that other business units integrate with, and the back office those units rely on.
  • Delivering a native mobile experience for field officers.
  • Ensuring verification data is structured, auditable and fit for compliance scrutiny.
  • Building for multi-country expansion as Moniepoint enters new markets.
  • Partnering closely with Product and with the business units that depend on the platform — onboarding, loans, compliance and fraud.
  • Defining architecture standards, engineering processes and quality metrics, and hiring and developing engineers and Engineering Managers.

Who You Are

  • You have built things yourself, and grew into leadership from there. We are explicit about this: we are not looking for someone who moved into management early and has led from a distance since. We want an engineer who became a leader.
  • You are capable across disciplines. Backend, web and mobile. This platform spans all three and you will need credibility in each — a specialist in one layer will struggle here.
  • You have built platforms, not just products. Systems used by several distinct groups of users and internal business units, with the flexibility to serve requirements you did not anticipate.
  • You are a problem solver first. We would rather have someone adaptable than someone with the exact domain experience. Having built across different industries — fintech, e-commerce, logistics or otherwise — is a positive signal, not a scattered CV.
  • You have 10+ years of overall software engineering experience, with substantial hands-on production engineering and strong backend depth. Our backend environment is Java and Spring Boot.
  • You have at least 5 years of engineering leadership, including managing Engineering Managers.
  • You collaborate well with product and business stakeholders, and can translate operational requirements into engineering solutions.
  • Experience working with location and geospatial data is a strong plus, including map integrations.
  • Experience with route, trip or delivery optimisation is a strong plus.
  • Experience building for compliance — where data must be structured to evidence what was done and when — is a strong plus.
  • Experience with identity, KYC or verification platforms is a plus. None of these four are requirements.

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why Poland

Poland is a new and deliberate addition to our engineering map. We recently made our first technology hire in the country, and we are looking at Poland as a long-term strategic location for senior hires, particularly within our engineering organisation. Joining now means joining early, and helping shape what our presence here becomes.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in Poland.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like

  • The domain has clear technical ownership and direction for the first time.
  • The team out of keep-the-lights-on mode and delivering against a prioritised roadmap.
  • Measurable improvement in field officer efficiency — more verifications per trip, lower cost per verification.
  • A native mobile experience shipped for field officers.
  • Verification data that stands up to compliance scrutiny across every business unit the platform serves.
  • The platform ready to support a new market.
  • A team grown beyond its current size, with a strong bench of engineers and managers.

Why Join Us

  • A genuinely greenfield mandate on a system that already matters. Every customer Moniepoint onboards passes through this platform.
  • A lean, capable team making outsized impact, and the remit to build the organisation around them.
  • Breadth: backend, web, mobile, location data, compliance and operational optimisation in one domain.
  • Be part of a mission-driven company expanding access to financial services for millions of businesses and individuals.

What To Expect in The Hiring Process

  • A preliminary phone call with the recruiter.
  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive organisation.

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Engineer Head of Engineering, Sales & Marketing Tools at Moniepoint Group

Lead engineering team building and modernizing internal sales/marketing operations platform serving 50,000+ field sales agents and 20M+ users.

Lead Hybrid Posted 5 days ago RemoteFirstJobs Product
What this role involves

Who we are

Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.

As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually.

Why the UK

The UK is home to our headquarters where more than 70 team members are based, with team members joining us from companies like Tide, Klarna, Revolut, Capital One, Teya, Wise, Starling, Monzo, and many others! Our London office is located at Sea Containers, just by London Bridge - this is also where a significant number of our most senior leaders sit, which makes it a natural base for a Head of Engineering.

So, now we are looking for our Head of Engineering, Sales & Marketing Tools, to join us in UK.

About The Role

Sales and Marketing Tools owns MonieCRM, the operating system for Moniepoint’s 50,000-strong sales network. This is not a CRM we bought — it is a workforce operations platform built entirely in-house for a multi-level field sales hierarchy, and it is how those teams run their day to day: the portfolio of businesses they manage, their own teams, their goals and performance, the physical and digital resources they need in the field, and an emerging AI-assisted support layer. Sixteen capabilities span onboarding and network management, pipeline and portfolio, performance and goals, compensation, and sales experience and support.

A significant part of the domain moves money. The platform owns wallets, commission calculation and attribution, cashout and welfare funds for a network that drives the overwhelming majority of company revenue — which makes financial correctness, not just availability, a core engineering requirement of the role.

Alongside that, the domain covers partner management, a rewards and retention platform serving tens of millions of users, and our marketing technology stack, including the engineering and customisation of Braze, the platform we use for customer engagement. The mandate is modernisation and reliability: re-architecting systems that have grown very quickly and making them dependable at a scale of more than 20 million users. This is a platform engineering and legacy modernisation challenge first and foremost, and prior CRM or SalesTech experience is genuinely not required.

Who You Are

  • You have 10–15 years of overall software engineering experience, with at least 5 years leading engineering teams through growth phases.
  • 5+ years of hands-on, production-level experience writing and shipping Java code as a practising engineer. This means years spent writing Java yourself, not years spent overseeing teams who write it.
  • At least 5 years of experience managing managers — leading an engineering organisation through other engineering leaders, rather than running a single team.
  • You have proven platform engineering experience at scale — building and running complex distributed systems, not feature delivery alone.
  • You have navigated legacy migrations and re-architecture projects at 20M+ user scale.
  • You have strong backend engineering skills in high-throughput, data-intensive distributed systems, and are proficient in Java and Spring Boot.
  • You have managed and developed large engineering teams of 20 or more members.
  • Experience building systems where financial correctness matters — commissions, payouts, wallets, ledgers or equivalent — is a strong advantage.
  • A fintech or payments background is strongly preferred. CRM or SalesTech domain experience is nice to have and explicitly not required.
  • Exposure to customer engagement or marketing automation platforms such as Braze is a plus, but not a requirement.

Cultural Alignment

As well, we assess every candidate across eight dimensions that define how great leaders operate at Moniepoint. We look for evidence of all eight throughout the process, not just in a single conversation.

  • Customer Obsession: Build deep empathy for users. Solve problems intuitively, and fix root causes, not just tickets.
  • Craft: Master the fundamentals. Reason from first principles, make trade-offs explicit, and raise the bar on quality.
  • Systemisation: Turn repeating decisions into scalable mechanisms. Reduce cognitive load and raise engineering quality.
  • Urgency: Move with disciplined speed. Act autonomously within scope, remove friction, and escalate risks early.
  • Ownership: Treat the platform as your own. Take initiative across boundaries and follow through without reminders.
  • No Ego: Put the mission first. Share credit, welcome debate, and never protect status over team outcomes.
  • Candour: Surface uncomfortable truths and risks early. Intelligent failure is welcome; concealment is not.
  • Integrity: Stay truthful and ethically consistent. Refuse toxic behavior. Performance without integrity is unacceptable.

What Success Looks Like In The Role

  • Legacy systems modernised and re-architected, with measurable improvement in reliability and performance.
  • Commissions and earnings calculated, attributed and paid accurately and on time, at network scale.
  • A sales and marketing platform that scales with a rapidly growing agent network across multiple markets.
  • Commercial teams able to move faster because the tooling beneath them is dependable.
  • A high-performing engineering team with a strong bench of managers and senior engineers.

Why Join Us

  • Own the platform behind the commercial engine of one of Africa’s largest digital banks — the system 50,000 people rely on to do their jobs and to get paid.
  • A genuine platform modernisation mandate with the autonomy and backing to see it through.
  • Be part of a mission-driven company impacting millions of businesses and individuals across Africa and beyond.

What To Expect In The Hiring Process

  • 60 minute High level System Design round with one of our Engineering Managers.
  • 60 minute Panel Interview with 2 of our Head of Engineering leaders. 30 minutes focused on a technical deep dive into your CV and into a project or system you built in the past. 30 minutes focused on testing for leadership attributes.
  • 60 minute Stakeholder Management Round with one of our Product Heads/VPs, focused on your stakeholder management and collaboration skills with product and business.
  • 60 minute Technical round and Culture fit interview with our Co-founder & Group CTO (the hiring manager).

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

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Read the full description