Writing.io Jobs

Solutions Product Marketing Manager

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in India.

As a Solutions Product Marketing Manager on the Product Marketing team in our Gurgaon Office, you’ll play a vital role turning complex ad-tech products into clear, compelling stories that help sales teams win. Sitting at the intersection of product, marketing, and sales, you will own the collateral and messaging—pitch decks, one-pagers, and packaging materials—that speak directly to publishers, advertisers, and agencies and get deals across the line.

If you get excited about product positioning, love a well-crafted narrative, take pride in making a product feel irresistible on paper, and are AI-fluent and design-literate, this is the role for you.

To thrive in this role, you’ll need:

• Product / Solutions Marketing Experience: 2+ years in product marketing, solutions marketing, or a closely related role (focusing on actual outcomes achieved).
• Sales Collateral Expertise: Demonstrated experience producing high-impact sales collateral including pitch decks, one-pagers, battle cards, case studies, or product packaging.
• Exceptional Communication: Exceptional written English—clear, concise, and persuasive, with the ability to translate complex product detail into customer-facing narratives.
• Design Literacy: A strong eye for design; able to produce clean, professional visual assets independently using tools like Canva, Figma, or Adobe Express.
• AI Fluency: Confident, practical fluency with AI tools (Claude, ChatGPT, or equivalents) as part of daily workflow.
• Customer-Centric Storytelling: A natural storyteller who frames products around customer problems rather than feature lists.
• Sales Collaboration: Comfortable working closely with sales teams, understanding their needs, and closing collateral gaps quickly.

Bonus points if you have:

• Experience in a B2B or SaaS ad-tech environment.
• Experience working across multiple geographies.
• Exposure to product launches and go-to-market (GTM) planning.
• A portfolio showing writing and design samples (informal or formal).
• Familiarity with tools like HubSpot, Notion, or basic analytics platforms.

How you’ll make an impact:

• Own Collateral & Packaging: Build and maintain high-converting pitch decks, one-pagers, and packaging materials for publishers, advertisers, and agencies.
• Bridge Product, Marketing & Sales: Partner closely with sales teams to understand what messaging lands in the market and move fast to fill collateral gaps.
• Drive Strategic Positioning: Translate complex ad-tech functionality into clear, compelling buyer narratives that win deals.
• Leverage AI & Modern Design Tools: Integrate AI workflows and visual tools (Canva, Figma, Adobe Express) to create clean, professional visual assets independently.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Company Culture: Adam Singolda, Taboola Founder and CEO says, “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Comprehensive health coverage, wellness benefits, and local office perks tailored to our Gurgaon team.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-KW

#LI-Hybrid

Solutions Product Marketing Manager

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in India.

As a Solutions Product Marketing Manager on the Product Marketing team in our Gurgaon Office, you’ll play a vital role turning complex ad-tech products into clear, compelling stories that help sales teams win. Sitting at the intersection of product, marketing, and sales, you will own the collateral and messaging—pitch decks, one-pagers, and packaging materials—that speak directly to publishers, advertisers, and agencies and get deals across the line.

If you get excited about product positioning, love a well-crafted narrative, take pride in making a product feel irresistible on paper, and are AI-fluent and design-literate, this is the role for you.

To thrive in this role, you’ll need:

• Product / Solutions Marketing Experience: 2+ years in product marketing, solutions marketing, or a closely related role (focusing on actual outcomes achieved).
• Sales Collateral Expertise: Demonstrated experience producing high-impact sales collateral including pitch decks, one-pagers, battle cards, case studies, or product packaging.
• Exceptional Communication: Exceptional written English—clear, concise, and persuasive, with the ability to translate complex product detail into customer-facing narratives.
• Design Literacy: A strong eye for design; able to produce clean, professional visual assets independently using tools like Canva, Figma, or Adobe Express.
• AI Fluency: Confident, practical fluency with AI tools (Claude, ChatGPT, or equivalents) as part of daily workflow.
• Customer-Centric Storytelling: A natural storyteller who frames products around customer problems rather than feature lists.
• Sales Collaboration: Comfortable working closely with sales teams, understanding their needs, and closing collateral gaps quickly.

Bonus points if you have:

• Experience in a B2B or SaaS ad-tech environment.
• Experience working across multiple geographies.
• Exposure to product launches and go-to-market (GTM) planning.
• A portfolio showing writing and design samples (informal or formal).
• Familiarity with tools like HubSpot, Notion, or basic analytics platforms.

How you’ll make an impact:

• Own Collateral & Packaging: Build and maintain high-converting pitch decks, one-pagers, and packaging materials for publishers, advertisers, and agencies.
• Bridge Product, Marketing & Sales: Partner closely with sales teams to understand what messaging lands in the market and move fast to fill collateral gaps.
• Drive Strategic Positioning: Translate complex ad-tech functionality into clear, compelling buyer narratives that win deals.
• Leverage AI & Modern Design Tools: Integrate AI workflows and visual tools (Canva, Figma, Adobe Express) to create clean, professional visual assets independently.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Company Culture: Adam Singolda, Taboola Founder and CEO says, “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Comprehensive health coverage, wellness benefits, and local office perks tailored to our Gurgaon team.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-KW

#LI-Hybrid

Precision for Medicine is not your typical CRO.  At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients.  What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

We are hiring for a Clinical Trial Manager - Mandarin proficiency required, based in Australia.

Position Summary:

Serves as the clinical trial lead responsible for the planning, conduct and oversight of the operational portion of clinical studies per defined scope of work and ensures that clinical studies are conducted in accordance with the protocol, standard operating procedures (SOPs), ICH-GCP and all applicable regulatory requirements.

Essential functions of the job include but are not limited to:

• Primary clinical point of contact with the client
• Collaborate with PM on monthly invoicing and variance management of clinical budget
• Develop study related clinical documents (e.g. clinical plans, Informed Consent Form templates, study specific forms and manuals, CRF completion guidelines, study trackers, PSV/SIV slides and other training materials)
• Identify and develop training needs for CRAs and third-party vendors specific to the study, protocol and practices including presenting these at Investigator Meetings and Study Kick-off meetings
• Generate potential site list from key stakeholders and drive site feasibility process
• Identify potential risks to the enrollment targets based on feasibility analysis and site’s contracted commitment
• Develop and finalize the country recruitment/retention strategy
• Develop timely and effective communication and good working relationships with investigators and study team to ensure effective and timely feasibility, site start up, enrollment, maintenance and close out procedures
• Lead internal clinical team meetings and sets expectations for clinical team of CRAs and CTAs
• Address all CRA and site questions and maintains Frequently Asked Question (FAQ) log as appropriate
• Support in planning and conducting investigator meetings
• Review and/or approve of IP release packages
• Oversee, support and track all submissions and approvals to Competent Authorities and IRB/Ethics Committees in conjunction with regulatory departments as applicable
• Develop clinical monitoring strategies for assuring study timelines are met and assuring quality deliverables
• Generate and utilize metric reporting (e.g. CTMS, DM Query Trends, Outstanding Monitoring Reports) to ensure that the study is conducted per plan and communicates issues to PM and CRAs as appropriate
• Responsible for eTMF implementation and management
• Collaborate with PM, CRAs and QA to develop any Corrective and Preventative Action Plan (CAPA) and is accountable for implementation and timely closure
• Accountable to assist sites, internal staff and CRAs with the preparation for GCP audits
• Work closely with PM for project-specific resourcing issues
• Escalate pertinent CRA performance and site compliance issues when necessary
• Collaborate with data management and CRAs to ensure data quality and compliance with data cleaning timelines
• Manage processes for investigational product (IP) including drug accountability and reconciliation
• When a cross-functional PM is not assigned to a given program, the CTM will assume project management responsibility as needed
• Supports business development and marketing activities as appropriate
• May negotiate site budget and investigator contract with support from the legal department and/or site contracts group
• May review site visit reports and ensures monitoring (i.e. scheduling and scope) is executed per monitoring plan
• May be responsible for management of clinical vendors (e.g. labs, IP, patient diary, home health care) in conjunction with PM
• May perform clinical data review of patient profiles, data listings and summary tables, including query generation
• May have line management responsibilities
• May manages workload of supervised staff with continued assessment and adjustment as needed
• Perform other duties as assigned by management

Minimum Required :

• Bachelor’s degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 5-8 years of clinical research experience or proven competencies for the position with significant clinical monitoring experience. Experience in Phase 1, FIH health-volunteer clinical trials.
• Mandarin language proficient required to support Mandarin-speaking clients.

Other Required:

• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint)
• Excellent communication and interpersonal skills to effectively interface with others in a team setting
• Excellent organizational skills, attention to detail, and a customer service demeanor
• Ability to travel domestically and internationally including overnight stays

Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.

Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at myHR@precisionmedicinegrp.com.

Recruitment Fraud Warning: Please be aware that fraudulent individuals and websites may impersonate Precision Medicine Group or its affiliates and attempt to obtain personal, financial, or banking information through fake job postings or employment offers. Precision Medicine Group will never request payment, banking details, or other sensitive financial information as part of the recruitment process. If you believe you have been targeted by a recruitment scam, we encourage you to report the incident to your local law enforcement authorities, consumer protection agency, or relevant cybercrime reporting organization in your country. Please also notify us at myHR@precisionmedicinegrp.com so we can investigate and take appropriate action.

Agency Development Director, DACH

Location: Berlin, Düsseldorf or Munich

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in Germany.

As an Agency Development Director, DACH on the DACH Enterprise Advertiser team in our DACH Offices, you’ll play a vital role in supporting and elevating our agency business development in the DACH region, strengthening Taboola’s sales and partnership efforts with new and existing agencies in the market. We need a person who knows how to drive and develop trading partnerships with major global companies and large local agencies in conjunction with the Managing Director and Sales Director. You will be heavily supported by all teams at Taboola (Management, Sales, AM, Product, Finance, Legal, etc.) and you will navigate an internal matrix organization where communication, experience, ability to work with multiple stakeholders and grit are key.

To thrive in this role, you’ll need:

• 7+ years of experience and extensive knowledge in the digital marketing and ad tech industry.
• A deep rolodex of senior contacts and decision makers in the market.
• Energy, drive and passion to boost an already successful market step onto the next level, collaborating with internal and external stakeholders for a bigger purpose.
• Outstanding persuasive communication and presentation skills communicating complex solutions.
• Proven ability to drive and develop trading partnerships with major global companies and large local agencies.

Bonus points if you have:

• Proven ability to navigate in an internal matrix organization and collaborate with cross-functional teams (Management, Sales, AM, Product, Finance, Legal, etc.).

How you’ll make an impact:

Collaborating with the Managing Director, Sales Director, Group Account Director and their teams, as well as other stakeholders of the business to:

• Leverage the existing network and expand it to introduce and evangelize Taboola as a must buy partner.
• Own the service management for all agency trading partnerships.
• Support the local teams with the fulfilling of existing partnerships, working with sales, marketing and product to develop existing relationships into longer lasting ones.
• Create and lead initiatives and influence the teams on the ground to successfully achieve partnerships and revenue targets.
• Unlock new revenue streams to support the market to achieve the quarterly quotas.
• Identify revenue and partnerships opportunities in the market, define and execute plans with the local team to successfully onboard those.
• Support discussions with media agency decision makers on the tactics of using Taboola for their clients.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Comprehensive wellness initiatives, medical support, and local health programs designed to keep you thriving both personally and professionally.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-KW1

#LI-Hybrid

As a Site Reliability Engineer in the R&D Infrastructure department in our Tel Aviv Office, you’ll own the path every request takes before it reaches a service: The CDN edge, the anycast VIPs behind it, a large fleet of open source load balancers and service mesh components. At peak that chain carries millions requests per second on the way to serving tens of billions of recommendations a day.

We need a networking specialist who doesn’t stop at the wire. You bring in depth networking knowledge, native Linux fluency and modern coding practices with the diagnostic intuition to debug complex interactions between BGP enabled nodes, reverse proxies and application logs.

To thrive in this role, you’ll need:

• 5+ years running production organization with internet-facing traffic infrastructure at very large scale, with deep understanding of TCP/IP stack (BGP, anycast, ECMP, DNS-based traffic steering, TCP, TLS, HTTP/2 and HTTP/3).
• Deep hands-on ownership of L7 proxies in production: Nginx, HAProxy or Envoy/Istio, covering configuration at scale, performance tuning and the class of bugs that only appear under real load.
• Production experience with a commercial CDN such as Fastly, Cloudflare, Akamai or CloudFront, including edge logic, cache policy and origin protection.
• Fluency in Linux networking internals and packet-level diagnosis: tcpdump, conntrack, nftables/iptables, socket and TCP tuning.
• Coding ability that goes past scripting. You will be building tooling and not only editing configuration files.
• Kubernetes networking depth covering CNI internals, kube-proxy, ingress and east-west traffic policy.

Bonus points if you have:

• A background in traffic observability, whether flow telemetry, real-user monitoring or synthetic probing across regions.

How you’ll make an impact:

• Own the full path a request takes from user to service: CDN configuration, TLS termination, load-balancing policy and failover behavior.
• Move our proxy and CDN configuration into code with review, testing and staged rollout replacing hand edits in production.
• Lead the cross-layer investigations nobody else can close from an anycast withdrawal down to a single misbehaving upstream.
• Plan capacity and drain procedures for the traffic tier so that losing a POP or an entire data center stays invisible to users.
• Take part in the on-call rotation, lead incident response and turn post-mortems into permanent fixes in the traffic layer.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning with smart, talented people:

• Adam Singolda, Taboola Founder and CEO says: “You can copy anything from another business, but you can’t copy a company’s culture.”
• Well-being: Enjoy comprehensive benefits (health, etc.), a fully stocked kitchen, and location-specific perks (gym partnerships, parking).
• Flexibility: We offer a hybrid work schedule (3 days in-office) with flexibility.
• Work with global leaders: Our publisher partners include Yahoo, Fox Sports, NBCU, ESPN, and CBS, while our clients include major global brands.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.-

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-Hybrid

#LI-ID

Solutions Product Marketing Manager

Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in India.

As a Solutions Product Marketing Manager on the Product Marketing team in our Gurgaon Office, you’ll play a vital role turning complex ad-tech products into clear, compelling stories that help sales teams win. Sitting at the intersection of product, marketing, and sales, you will own the collateral and messaging—pitch decks, one-pagers, and packaging materials—that speak directly to publishers, advertisers, and agencies and get deals across the line.

If you get excited about product positioning, love a well-crafted narrative, take pride in making a product feel irresistible on paper, and are AI-fluent and design-literate, this is the role for you.

To thrive in this role, you’ll need:

• Product / Solutions Marketing Experience: 2+ years in product marketing, solutions marketing, or a closely related role (focusing on actual outcomes achieved).
• Sales Collateral Expertise: Demonstrated experience producing high-impact sales collateral including pitch decks, one-pagers, battle cards, case studies, or product packaging.
• Exceptional Communication: Exceptional written English—clear, concise, and persuasive, with the ability to translate complex product detail into customer-facing narratives.
• Design Literacy: A strong eye for design; able to produce clean, professional visual assets independently using tools like Canva, Figma, or Adobe Express.
• AI Fluency: Confident, practical fluency with AI tools (Claude, ChatGPT, or equivalents) as part of daily workflow.
• Customer-Centric Storytelling: A natural storyteller who frames products around customer problems rather than feature lists.
• Sales Collaboration: Comfortable working closely with sales teams, understanding their needs, and closing collateral gaps quickly.

Bonus points if you have:

• Experience in a B2B or SaaS ad-tech environment.
• Experience working across multiple geographies.
• Exposure to product launches and go-to-market (GTM) planning.
• A portfolio showing writing and design samples (informal or formal).
• Familiarity with tools like HubSpot, Notion, or basic analytics platforms.

How you’ll make an impact:

• Own Collateral & Packaging: Build and maintain high-converting pitch decks, one-pagers, and packaging materials for publishers, advertisers, and agencies.
• Bridge Product, Marketing & Sales: Partner closely with sales teams to understand what messaging lands in the market and move fast to fill collateral gaps.
• Drive Strategic Positioning: Translate complex ad-tech functionality into clear, compelling buyer narratives that win deals.
• Leverage AI & Modern Design Tools: Integrate AI workflows and visual tools (Canva, Figma, Adobe Express) to create clean, professional visual assets independently.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Company Culture: Adam Singolda, Taboola Founder and CEO says, “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Comprehensive health coverage, wellness benefits, and local office perks tailored to our Gurgaon team.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, and Expedia.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-KW

#LI-Hybrid

If you’re looking to learn from a winning information technology team and receive outstanding benefits that support your family- while working for a company that takes a people-first approach to business, we invite you to explore our IT Support Engineer position.

• This is an on-site position that requires traveling to and working at client locations in Boston, MA.

Primary Purpose and Function

The overall performance objective of the Support Engineer I is to provide the best possible support and customer service to our clients. They are responsible for handling requests that are submitted by our customers (typically by phone) and in all cases using good judgment and timeliness in responding to and resolving each issue to the customer’s satisfaction. Success is defined by the timely resolution of requests in the best possible order based on priority. The position requires accurate documentation, tracking, and monitoring to ensure a timely resolution.

Essential Functions and Responsibilities

Customer Facing

• Provide front line phone coverage, and participate in various call center groups
• Provide on-site assistance to clients within your local geography
• Provide excellent customer service to Xantrion’s client base.
• Provide technical support as assigned for issues related to computer systems, software, and hardware.
• Log and track support requests in ConnectWise.
• Prioritize and/or escalate tickets as required to ensure customer satisfaction.
• Brief customers, as well as management, on the status of current resolution efforts.
• Work with third party support providers when necessary.
• Follow up with customers to ensure an issue has been resolved.

Administration

• Submit semi-monthly timesheet and expense reports.
• Attending scheduled training and meeting sessions.
• Meet with your manager regularly to discuss opportunities and achievements.

Service Desk Duties

• Ability to work a variable shift any time during Xantrion’s business hours.
• Perform audits of customer information and systems as necessary to ensure accuracy.
• Take support tickets from the dispatcher.
• Update and schedule service tickets until issues have been resolved or further escalated.
• Perform other duties or special projects as assigned.

Position Requirements

Formal Education & Certification

• Bachelor’s degree from a four-year university or equivalent experience (not required)
• Technical certificates are a plus.

Knowledge & Experience

• Minimum of 3 years of technical support experience required
  • On-site technical support experience preferred.
• Basic diagnostic and analytical skills.
• Basic competency in the use and troubleshooting of MS Office products.
• Experience using Windows 7, 10, and/or Mac OS.
• Basic computer literacy across both hardware and software.
• Ability to be proactive and able to take direction and establish ownership of issues through resolution.

Personal Attributes

• Positive attitude.
• Strong written, oral, and interpersonal communication skills.
• Strong telephone presence with organized follow-up skills.
• Ability to follow established operating procedures
• Strong, service-oriented, customer-focused.
• Strong attention to detail.
• Experience working constructively in a team-oriented, collaborative environment.
• Ability to effectively multitask, managing time, prioritizing and executing tasks in a high-pressure environment.
• Demonstrated interpersonal skills, able to foster strong relationships internally and externally.
• Can follow directions, as well as apply judgment and be flexible as the situation warrants.

Performance Metrics

• Manager and peer review of goal achievement.
• Coachability, willingness to work as a member of a team.
• Detailed ticket notes at every step of the resolution.
• Appropriate amount of time is correctly coded per day.
• Ticket queue is properly scheduled. Assigned tasks do not “fall through the cracks”.
• Internal and external customer satisfaction scores.
• Ticket closure rate relative to peers.

Physical Demands

• Sitting or Standing for Long Periods: Ability to remain seated or standing at a workstation for extended durations, with regular breaks to prevent fatigue and maintain comfort.
• Viewing a Computer Monitor: Sustained ability to focus on a computer screen for tasks such as reading, typing, and data entry, with appropriate lighting and screen settings to reduce eye strain.
• Digital Dexterity and Hand/Eye Coordination: Proficient use of hands and fingers to operate office equipment, including frequent alpha/numeric keyboarding, mouse usage, and handling other peripherals with precision.
• Oral Communications: Engaging in clear and effective verbal communication over the phone, video calls, and occasionally in person, requiring strong speech and active listening skills.
• Use of Peripheral Devices: Handling and operating devices such as a mouse, headset, and other computer accessories with precision and ease.
• Basic Ergonomic Adjustments: Ability to adjust seating, monitor height, and other workstation elements to maintain comfort and reduce physical strain.
• Environmental Awareness: Maintaining a workspace free from excessive noise and distractions to ensure focus and productivity.
• Occasional Lifting and Moving: Ability to lift and move light objects, such as laptops, documents, and office supplies, as needed.
• Periodic Travel to Customer Offices: Willingness and ability to travel to customer offices as required, which may involve air travel, driving, ride-sharing, or using public transportation.
• Periodic Travel to Xantrion’s Office: Willingness and ability to travel to Xantrion’s office or shared workspace as needed, which may involve air travel, driving, ride-sharing, or using public transportation.
• Light Lifting and Carrying of Computers and Equipment: Ability to lift and carry computers and related equipment, typically weighing up to 20 pounds.
• Moving Heavy Equipment: Ability to move heavier items such as personal computers, servers, and battery backup systems, weighing up to 75 pounds, using proper lifting techniques and equipment to ensure safety.

Company Policy and Procedure Compliance

• Follow and support company policies and procedures as well as all local, state, and federal laws.
• Always maintain confidentiality of company and customer records and information.
• Maintain a professional image, adhering to Xantrion’s dress code.
• Must have an existing cell phone (running current Android or iOS).
• If applicable, Xantrion will provide a cell phone, internet connection, and home office equipment allowance. See the Xantrion Handbook for details.

When Working Remote

• Must have a reliable, high-speed internet connection that effectively supports work responsibilities, including video conferencing.
• Must have a dedicated, secure, and private workspace. Unless arranged by Xantrion, shared work environments, such as coworking spaces, are unacceptable. Client information must always be kept private.
• Must use Xantrion-provided PC and headset to execute job functions.

Benefits

• Salary range $60K - $65K; depending on experience.
• 100% of medical, dental, and vision for you and your family.
• 401K with company match up to 4% of salary.
• Certification reimbursement and annual training budget.
• 17 Days PTO per year in addition to paid training days.
• Bonuses for referring new clients or employees.

Equal Opportunity Employer

Xantrion is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, age, color, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, pregnancy, military or veteran status, or any other protected characteristic as outlined by federal, state, or local laws. All employment is decided on the basis of qualifications, merit, and business needs at the time.

We use AI to support our recruiting team, improve the candidate experiences, and allow our teams to spend more time on meaningful candidate interactions. Our use of AI is limited to administrative tasks such as organizing application information and taking or summarizing interview notes. AI does not screen, advance, or reject candidates, and it does not make hiring or any significant decisions. Applications and candidate qualifications are reviewed by our recruiting team, and all decisions about interviews, advancement, offers, and hiring are made by our recruiters and hiring managers.

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

Director, GTM Systems & AI Transformation

Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco

About the Role

Snorkel AI’s Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.

This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You’ll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you’ll be a trusted business partner to every team you touch.

What You’ll Own

Systems Strategy & Architecture

• Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more
• Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling)
• Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline
• Own vendor relationships and renewals across the GTM stack

Team Leadership

• Manage and grow the team, setting priorities and reviewing technical design
• Turn ambiguous business requests from Sales, Delivery, and Finance into scoped, shippable system changes
• Establish an intake, prioritization, and release process so the team moves from reactive to proactive and keeps stakeholders informed

Data Governance & Process

• Define and enforce data hygiene standards and field/object governance across the CRM
• Own the orchestration and reliability of revenue data across the GTM ecosystem
• Partner with systems and data operations teams to ensure data quality, governance, and visibility across core GTM platforms
• Help architecture lead-to-cash processes — handoffs, approvals, escalation paths across Sales, Delivery, and Finance
• Partner with Enablement to roll out new features and ensure technology adoption

Automation & AI

• Lead AI transformation across GTM by identifying workflow automation and AI-enabled opportunities across the GTM funnel
• Implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
• Define and evolve standardized end-to-end GTM processes that streamline execution through automation, integrations between systems, and the use of AI.

What You’ll Bring

• 10+ years in Revenue/Sales/GTM Operations, Business Systems, or CRM architecture, including 3+ years leading and developing high-performing technical teams
• Deep, architecture-level Salesforce expertise (object model design, automation, integrations); certifications a plus
• Experience owning a GTM tool stack beyond Salesforce (forecasting tools, CLM, data enrichment, billing systems)
• Hands-on experience developing with AI tools, scaling AI-based solutions, and managing modern technology stacks, combined with the operational pragmatism to know when and how to deploy them effectively
• Strong prioritization and project management skills in fast-moving environments
• Exceptional communication and collaboration skills with executives, sales managers, sales reps, cross-departmental leaders, and IT
• Comfort operating in a fast-moving, ambiguous environment — startup or high-growth company experience strongly preferred
• Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes
• Deep comprehension of the business motions across Marketing, Sales, and Delivery, and the judgment to know where technology and AI can move the needle for each

This role is hybrid schedule for 3 days a week in our Downtown SF office.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$225,000—$290,000 USD

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Snorkel

At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data.

We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes since 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler!

Director, GTM Systems & AI Transformation

Reports to: VP, Revenue Operations Team: Senior GTM Transformation Specialist, Senior GTM Engineer Location: San Francisco

About the Role

Snorkel AI’s Revenue Operations team designs, builds, and runs the systems, data, and processes that power our Go-to-Market motion. The Director, GTM Systems & AI Transformation leads that effort end-to-end — from systems architecture to workflow automation to AI-enabled process innovation — and manages a small, high-leverage systems team.

This is a hands-on leadership role for someone who can own the technical roadmap and transform the GTM motion. You’ll partner directly with Sales, Delivery, Marketing, Finance, and Legal to make sure our systems reflect how the business actually needs to run, and you’ll be a trusted business partner to every team you touch.

What You’ll Own

Systems Strategy & Architecture

• Partner with GTM leaders to define and evolve the systems architecture strategy across Sales, Delivery, Customer Success, Marketing, and more
• Set the roadmap for Salesforce and the broader GTM stack (Gong, Clay, Ironclad, Float, CPQ, billing/revenue automation, and future tooling)
• Own Salesforce architecture, data integrity, and data hygiene as the foundation of the role — new automation and AI initiatives get built on top of a clean, well-governed baseline
• Own vendor relationships and renewals across the GTM stack

Team Leadership

• Manage and grow the team, setting priorities and reviewing technical design
• Turn ambiguous business requests from Sales, Delivery, and Finance into scoped, shippable system changes
• Establish an intake, prioritization, and release process so the team moves from reactive to proactive and keeps stakeholders informed

Data Governance & Process

• Define and enforce data hygiene standards and field/object governance across the CRM
• Own the orchestration and reliability of revenue data across the GTM ecosystem
• Partner with systems and data operations teams to ensure data quality, governance, and visibility across core GTM platforms
• Help architecture lead-to-cash processes — handoffs, approvals, escalation paths across Sales, Delivery, and Finance
• Partner with Enablement to roll out new features and ensure technology adoption

Automation & AI

• Lead AI transformation across GTM by identifying workflow automation and AI-enabled opportunities across the GTM funnel
• Implement high-impact AI use cases across the GTM lifecycle, including pipeline management, prospecting intelligence, forecasting signals, and customer insights.
• Define and evolve standardized end-to-end GTM processes that streamline execution through automation, integrations between systems, and the use of AI.

What You’ll Bring

• 10+ years in Revenue/Sales/GTM Operations, Business Systems, or CRM architecture, including 3+ years leading and developing high-performing technical teams
• Deep, architecture-level Salesforce expertise (object model design, automation, integrations); certifications a plus
• Experience owning a GTM tool stack beyond Salesforce (forecasting tools, CLM, data enrichment, billing systems)
• Hands-on experience developing with AI tools, scaling AI-based solutions, and managing modern technology stacks, combined with the operational pragmatism to know when and how to deploy them effectively
• Strong prioritization and project management skills in fast-moving environments
• Exceptional communication and collaboration skills with executives, sales managers, sales reps, cross-departmental leaders, and IT
• Comfort operating in a fast-moving, ambiguous environment — startup or high-growth company experience strongly preferred
• Strong systems thinking and ability to design durable, scalable solutions instead of one-off fixes
• Deep comprehension of the business motions across Marketing, Sales, and Delivery, and the judgment to know where technology and AI can move the needle for each

This role is hybrid schedule for 3 days a week in our Downtown SF office.

Actual compensation will be determined based on factors including skills, qualifications, experience, and geographic location.

Salary range(s) for this role

$225,000—$290,000 USD

Be Your Best at Snorkel

Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success.

Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

​ Blue Acorn iCi is Expanding Across Europe!

We’re growing — and we’re looking for top digital talent across the UK!

📍 Location & Eligibility:

This role is based in the UK (London area), so we’re looking for candidates who are already located nearby. Please note that applicants must have the current right to work in the UK, as we’re not able to offer visa sponsorship for this position at this time.

AJO / Journey Manager

About the Role

We’re looking for an Adobe Journey Optimizer (AJO) expert to join our team and help design, orchestrate, and optimize customer journeys across a global digital ecosystem.

In this role, you’ll partner closely with marketing, data, and product teams to bring personalized, data-driven experiences to life across web, mobile, email, and more. You’ll take ownership of turning strategy into execution—building scalable, automated journeys powered by Adobe Experience Platform (AEP).

This is a hands-on role for someone who loves activation, personalization, and making data actually work in real time.

What You’ll Do

Design & Orchestrate Journeys

• Build and manage end-to-end customer journeys using Adobe Journey Optimizer (AJO)
• Translate marketing strategies into automated, scalable workflows
• Trigger journeys based on real-time behavior, segmentation, and contextual signals

Drive Personalization

• Deliver personalized experiences across web, mobile, email, and in-app channels
• Activate audiences from Adobe Experience Platform (AEP)
• Partner with marketing to support acquisition, engagement, and retention strategies

Optimize Campaign Performance

• Monitor journey performance and continuously optimize engagement and conversion
• Run A/B testing and experimentation within journeys
• Use data and insights to refine strategies and improve outcomes

Collaborate Cross-Functionally

• Work closely with marketing, analytics, product, and engineering teams
• Align journey execution with broader campaign and engagement strategies
• Support integrations and new capabilities alongside technical teams

Leverage Data & Insights

• Analyze performance metrics and engagement trends
• Build and share insights that inform future campaigns and journeys
• Contribute to a continuous optimization roadmap

What Success Looks Like

• High-performing, fully operational journeys across key digital channels
• Scalable personalization strategies powered by AEP data
• Measurable improvements in engagement and conversion
• Marketing teams enabled to launch and manage campaigns efficiently
• Ongoing optimization driven by data and insights

What We’re Looking For

• Hands-on experience with Adobe Journey Optimizer (AJO) (must-have)
• Experience with Adobe Experience Platform (AEP) and audience activation
• Strong understanding of customer journey design, segmentation, and personalization
• Background in data-driven marketing and real-time engagement platforms
• Ability to translate business/marketing needs into technical execution
• Comfortable working cross-functionally with marketing, data, and engineering teams
• Experience analyzing performance and optimizing campaigns

Nice to have:

• Experience in sports, media, or fan engagement ecosystems
• Exposure to other Adobe Experience Cloud tools

About Blue Acorn iCi

Blue Acorn iCi, a business unit of Infosys Nova Holdings, LLC, is a digital experience partner helping global brands design, build, and optimize the future of customer engagement. We blend data, design, and technology to deliver connected commerce and content solutions that drive measurable results.

Specializing in the Adobe Experience Cloud, we provide end-to-end services across commerce, content, analytics, and customer insights. Backed by Infosys, we’re growing fast—and we’re looking for exceptional talent to grow with us.

Our teams work at the intersection of strategy and execution—solving complex challenges for industry leaders in healthcare, retail, manufacturing, and beyond. From large-scale digital transformation programs to platform implementations and ongoing optimization, we bring deep expertise and a collaborative mindset to every engagement.

Why Join Us?

Blue Acorn iCi is a place for curious thinkers, smart builders, and digital pioneers. We’re more than a consultancy—we’re a team of innovators helping the world’s top brands shape the future of digital.

Here, you won’t just contribute to a project—you’ll drive meaningful outcomes, collaborate with cross-disciplinary teams, and grow your skills in a high-impact, high-growth environment. We believe great work starts with great people, and we’re committed to creating a culture where talent thrives, ideas spark change, and results speak for themselves.

If you’re ready to push boundaries, deliver real value, and help shape the next generation of digital experiences—this is your place.

***For US based roles, candidates must have unrestricted authorization to work in the United States without the need for employer sponsorship now or in the future. Infosys Nova Holdings, LLC does not provide immigration or visa sponsorship for this position (including H4 EAD, H‑1B, OPT, CPT, TN, O‑1, E‑3, or J‑1 visas).***

Full Time, Non-Temporary Employees enjoy a competitive benefits package that includes medical, dental and vision insurance, life insurance, disability, paid time off, 401(k), and more!

Blue Acorn iCi is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

Please click to read EEO Law and Pay Transparency Act and IER Right to Work Document and Privacy Notice.

Blue Acorn iCi will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact us at: careers@blueacornici.com.

California applicants: Please click here for CCPA disclosures.

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a “normalized” problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Location: London

About the Role:

We are looking for a Senior Talent Acquisition Business Partner – GTM to join our London-based EMEA team. Acting as a strategic talent advisor and go-to-market specialist, you will drive the expansion of our sales and technical GTM teams across the broader EMEA region. You will leverage your deep market expertise, extensive network, and AI-driven strategies to identify and secure top-tier talent for Cloudflare across EMEA, while maintaining the agility to pivot your support as business needs evolve.

Core Responsibilities

• End-to-End Recruitment & Talent Strategy: Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams, functioning similarly to how a salesperson puts together a go-to-market plan.
• Proactive Pipeline & Passive Candidate Outreach: Draw upon an extensive network of industry contacts to build proactive pipeline strategies for a variety of GTM and technical GTM roles across EMEA.
• Stakeholder Management & Advising: Build and maintain solid relationships with the GEO VP and cross-functional stakeholders, including Finance, HRBPs, and compensation teams.
• AI-Agent Integration & Process Optimisation: Partner with internal automated AI agents and generative tools to eliminate legacy manual tasks, optimise administrative outreach workflows at scale, and synthesise complex market data to inform regional talent strategies.
• Data Utilization & Analytics: Leverage foundational data layers and recruitment analytics to inform talent strategies, actively analysing metrics such as time-to-hire and source efficiency to drive optimal operational decisions.
• Employer Branding & Market Awareness: Lead and execute strategic employer branding initiatives tailored to the EMEA market to elevate Cloudflare’s profile as a top destination for GTM talent.

Desirable Skills

• GTM Recruiting Expertise: A proven track record of success as a Senior Recruiter with deep experience hiring for technical GTM roles, including Customer Engineering, Forward Deployed Engineers, Customer Experience and Solutions Architects, as well as core sales GTM organisations.
• Strategic Problem Solving: Ability to operate two “plays” ahead, anticipating potential bottlenecks before they materialize, and resolving complex organisational issues.
• Negotiation & Closing Skills: Effective negotiation capabilities to secure top-tier candidates, driven by a deep understanding of Cloudflare’s unique value proposition.
• AI & Ecosystem Proficiency: Demonstrated capability to leverage automated workflows, AI-powered sourcing environments, and LLMs for complex boolean logic, market mapping, and productivity multiplication.
• Candidate Experience Focus: Strong organizational skills to eliminate operational friction, ensuring clear communication and proactive engagement throughout the interview lifecycle.
• Communication & Influencing: Exceptional written and verbal English skills, with the ability to communicate transparently, foster alignment across teams and stakeholders and leverage data and market insights to influence.
• Adaptability & Self-Direction: Comfort thriving in ever-changing environments, taking complete responsibility for outcomes while seamlessly navigating an evolving technological and organisational landscape.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers–at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actualrace, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

We are seeking a Support Services Analyst in our Colorado location.

The Support Services Analyst will be part of the IT support organization and will play a hands-on role in responding to incidents and service requests, supporting end-user devices and applications, coordinating onboarding and offboarding, and troubleshooting technology across office and hybrid environments.

As a Support Services Analyst, you will help ensure employees have reliable access to the devices, applications, collaboration tools, and services they need. You will partner with end users and IT teams to deliver timely resolutions, clear status updates, and an exceptional support experience.

A successful Support Services Analyst will have experience providing first- and second-line technical support, managing incidents through closure, and communicating technical topics to non-technical audiences. They will bring a customer-first mindset, strong troubleshooting skills, and a desire to continuously improve IT service delivery.

Key Responsibilities:

• Triage and respond to support requests and incidents submitted via email or ServiceNow, escalating and resolving issues in accordance with SLAs.
• Provide strong technical support across devices, operating systems, collaboration tools, productivity software, and endpoint security systems.
• Ensure a smooth onboarding and offboarding experience by coordinating local IT setup, access provisioning, and equipment readiness for new hires and departing employees. Act as a subject matter expert in areas such as user access, software configuration, device management, and A/V troubleshooting for in-office and hybrid setups.
• Manage the incident lifecycle and own requests from initial intake to closure, ensuring timely and effective communication with end users.
• Collaborate with Engineering, Enterprise Applications, and other teams on escalated issues, root cause analysis, and service restoration.

YOU MUST HAVE:

• Associate or bachelor’s degree required
• 2+ years of IT support experience across first- and second-line responsibilities, ideally in a global or fast-paced environment.
• Due to national security requirements imposed by the U.S. Government, candidates for this position must not be a People’s Republic of China national or Russian national unless the candidate is also a U.S. citizen.
• Due to contractual requirements, applicants must be a U.S. person, defined as a U.S. citizen, permanent resident or green card holder, or a worker granted asylum or refugee status.

WE VALUE:

• Associate or bachelor’s degree in information technology, Computer Science, or a related field preferred.
• Previous troubleshooting experiences across Windows, Linux, and macOS environments, with familiarity in modern endpoint management tools such as Intune or Jamf.
• Previous experience contributing to service-focused processes and/or ServiceNow-based IT service management.
• Excellent communication and interpersonal skills, with the ability to translate technical topics for non-technical audiences.
• Understanding of networking basics, identity and access management, and SaaS administration.
• A customer-first mindset with a strong desire to improve the IT support experience.

$24 - $29 an hour

Compensation & Benefits:

The pay range for this role is $24 - $29 per hour. Actual compensation within this range may vary based on the candidate’s skills, educational background, professional experience, and unique qualifications for the role.

Quantinuum is a leading quantum computing company delivering a full stack platform designed to make quantum computing deployable in real-world environments. With active engagements spanning pharmaceuticals, material science, financial services, government, industrial sectors, and leading academic and research institutions worldwide, we are helping organizations unlock the transformative potential of quantum computing.

Our global team of more than 800 employees includes many of the world’s leading scientists, engineers, and researchers, with more than 70% of our technology team holding advanced degrees at the Master’s or PhD level. Headquartered in Broomfield, Colorado, Quantinuum operatesacross the United States, United Kingdom, Germany, Japan, and Singapore.

By joining Quantinuum, you’ll help shape the future of quantum computing, pushing the limits of technology, and making the impossible possible.

What’s in it for you?

We believe our people are our greatest strength and offer a comprehensive rewards package that supports your professional growth, well-being, and long-term success.

• For candidates located outside of this state, this role will include a housing stipend of $500 per check/bi-weekly
• A competitive market rate and innovative, game-changing work
• Flexible work schedule
• Employee discounts

Equal Opportunity Employer

Quantinuum is proud to be an equal opportunity employer. We are committed to building an inclusive workplace where all employees and applicants are treated with respect and provided equal opportunities regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, ancestry, marital status, or any other characteristic protected by applicable law.

Know Your Rights: Workplace discrimination is illegal. For more information about Quantinuum, please visit our website.

We are committed to making our recruitment process accessible to all. If you require any reasonable adjustments at any stage of the application or interview process, please let us know use the Lets talk contact form.

Applications will be accepted on an ongoing basis, there is no application deadline for this position.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are committed to making our recruitment process accessible to all. If you require any reasonable adjustments at any stage of the application or interview process, please let us know use the Lets talk contact form.

THE COMPANY:

Juul Labs’s mission is to transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

The Territory Sales Specialist is responsible for executing field sales plans and driving product growth within the region. In this role, you will be the face of the brand - expanding distribution, securing prime shelf space, and building strong relationships with retail partners, store staff, and local distributors. Success requires an individual who is data-driven, eager to master field sales technologies (like Salesforce), and comfortable working in a fast-paced environment.

Our Territory Sales Specialist make an impact every day by educating retailers, maximizing in-store visibility, and driving brand advocacy to help adult smokers transition from combustion cigarettes to JUUL. If you are looking to kickstart an exciting sales career, this is your opportunity to maximize your potential.

KEY RESPONSIBILITIES:

• Implement established sales strategies with the goal of increasing points of distribution, optimizing shelf space, improving product positioning, and driving consumer trial and conversion
• Regularly call on established accounts and actively prospect new traditional and non-traditional retailers (e.g., Specialty Vape/Smoke shops, Tobacconists, C-Stores, Bodegas, etc.)
• Plan and organize daily/weekly routing to effectively cover the territory and meet volume and distribution goals
• Use modern sales technologies and software - especially Salesforce CRM to track activity, manage leads, update customer data, and identify daily sales opportunities
• Sell in and execute local, regional, and national Trade Marketing and branding initiatives at the store level
• Meet or exceed daily, weekly, and monthly KPIs/OKRs set for individual and regional performance
• Build strong, trusted relationships with store managers, owners, and distributor sales reps by providing product expertise, category insights, and excellent customer service
• Engage in retail product trainings, staff demos, and retailer advocacy initiatives to increase brand awareness
• Consistently represent Juul Labs company values in all business interactions, acting as a passionate product and category expert for our partners
• Attend local trade shows, distributor events, and retailer training events as required
• Report field insights, competitive activity, and account challenges back to the Territory Sales Manager and regional leadership

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• 1+ years of sales experience; experience in CPG, Spirits, Tobacco, and/or consumer electronics is a strong plus
• Proficiency with basic computer skills, Microsoft Office (Excel, PowerPoint), and an aptitude for using CRM software (Salesforce)
• Ability to communicate effectively using verbal and written communications, with a focus on confidently pitching product benefits to small business owners and retail staff
• Ability to successfully complete a task from start to finish in a fast paced continually evolving environment while taking direction from leadership as needed

EDUCATION:

• Bachelor’s degree or equivalent professional experience

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals - and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
• 401(k) plan with company matching
• Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US.

SALARY RANGES:

Salary varies by role, level and location, and is dependent on the cost of labor in a given

geographic region among other factors. These ranges may be modified at any time.

SALARY RANGE:

$58,000—$68,000 USD

We are seeking a Support Services Analyst in our Colorado location.

The Support Services Analyst will be part of the IT support organization and will play a hands-on role in responding to incidents and service requests, supporting end-user devices and applications, coordinating onboarding and offboarding, and troubleshooting technology across office and hybrid environments.

As a Support Services Analyst, you will help ensure employees have reliable access to the devices, applications, collaboration tools, and services they need. You will partner with end users and IT teams to deliver timely resolutions, clear status updates, and an exceptional support experience.

A successful Support Services Analyst will have experience providing first- and second-line technical support, managing incidents through closure, and communicating technical topics to non-technical audiences. They will bring a customer-first mindset, strong troubleshooting skills, and a desire to continuously improve IT service delivery.

Key Responsibilities:

• Triage and respond to support requests and incidents submitted via email or ServiceNow, escalating and resolving issues in accordance with SLAs.
• Provide strong technical support across devices, operating systems, collaboration tools, productivity software, and endpoint security systems.
• Ensure a smooth onboarding and offboarding experience by coordinating local IT setup, access provisioning, and equipment readiness for new hires and departing employees. Act as a subject matter expert in areas such as user access, software configuration, device management, and A/V troubleshooting for in-office and hybrid setups.
• Manage the incident lifecycle and own requests from initial intake to closure, ensuring timely and effective communication with end users.
• Collaborate with Engineering, Enterprise Applications, and other teams on escalated issues, root cause analysis, and service restoration.

YOU MUST HAVE:

• Associate or bachelor’s degree required
• 2+ years of IT support experience across first- and second-line responsibilities, ideally in a global or fast-paced environment.
• Due to national security requirements imposed by the U.S. Government, candidates for this position must not be a People’s Republic of China national or Russian national unless the candidate is also a U.S. citizen.
• Due to contractual requirements, applicants must be a U.S. person, defined as a U.S. citizen, permanent resident or green card holder, or a worker granted asylum or refugee status.

WE VALUE:

• Associate or bachelor’s degree in information technology, Computer Science, or a related field preferred.
• Previous troubleshooting experiences across Windows, Linux, and macOS environments, with familiarity in modern endpoint management tools such as Intune or Jamf.
• Previous experience contributing to service-focused processes and/or ServiceNow-based IT service management.
• Excellent communication and interpersonal skills, with the ability to translate technical topics for non-technical audiences.
• Understanding of networking basics, identity and access management, and SaaS administration.
• A customer-first mindset with a strong desire to improve the IT support experience.

$24 - $29 an hour

Compensation & Benefits:

The pay range for this role is $24 - $29 per hour. Actual compensation within this range may vary based on the candidate’s skills, educational background, professional experience, and unique qualifications for the role.

Quantinuum is a leading quantum computing company delivering a full stack platform designed to make quantum computing deployable in real-world environments. With active engagements spanning pharmaceuticals, material science, financial services, government, industrial sectors, and leading academic and research institutions worldwide, we are helping organizations unlock the transformative potential of quantum computing.

Our global team of more than 800 employees includes many of the world’s leading scientists, engineers, and researchers, with more than 70% of our technology team holding advanced degrees at the Master’s or PhD level. Headquartered in Broomfield, Colorado, Quantinuum operatesacross the United States, United Kingdom, Germany, Japan, and Singapore.

By joining Quantinuum, you’ll help shape the future of quantum computing, pushing the limits of technology, and making the impossible possible.

What’s in it for you?

We believe our people are our greatest strength and offer a comprehensive rewards package that supports your professional growth, well-being, and long-term success.

• For candidates located outside of this state, this role will include a housing stipend of $500 per check/bi-weekly
• A competitive market rate and innovative, game-changing work
• Flexible work schedule
• Employee discounts

Equal Opportunity Employer

Quantinuum is proud to be an equal opportunity employer. We are committed to building an inclusive workplace where all employees and applicants are treated with respect and provided equal opportunities regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, ancestry, marital status, or any other characteristic protected by applicable law.

Know Your Rights: Workplace discrimination is illegal. For more information about Quantinuum, please visit our website.

We are committed to making our recruitment process accessible to all. If you require any reasonable adjustments at any stage of the application or interview process, please let us know use the Lets talk contact form.

Applications will be accepted on an ongoing basis, there is no application deadline for this position.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are committed to making our recruitment process accessible to all. If you require any reasonable adjustments at any stage of the application or interview process, please let us know use the Lets talk contact form.

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